Account Manager

WHAT THIS JOB IS
Once a Gulf client signs with Dune, the work runs for months: partner visits in the U.S., draft distributor agreements, budget reviews and a steady list of questions from the client's team. Our Account Manager in Dubai is the person those clients call. You keep each engagement on schedule from the client's side, while the consultants in Las Vegas, about half a day behind Dubai, do the analysis. This is a full-time, remote position worked from home in the UAE.
THE WORK ITSELF
Hold weekly calls with client teams and send the agreed actions the same day
Track each engagement's milestones, documents and invoices
Collect the data and documents our consultants request from clients
Hand over client questions to the consultants and answer them by the next UAE morning
Prepare renewal and extension proposals with the engagement lead
Keep account notes and contact history in HubSpot
WHAT WE'RE LOOKING FOR
A bachelor's in business or a related field
A year or more in account management, client service or B2B sales
Experience with Microsoft 365, including Excel and PowerPoint
Work for a consulting, legal or advisory firm (bonus)
Clients in manufacturing, trading or food distribution (bonus)
Project tracking in a tool like Asana or Monday.com (bonus)
WHAT'S IN IT FOR YOU
• Full-time and permanent, home-based in the UAE
• Medical cover from the first day
• Annual leave of 30 calendar days, plus UAE public holidays
• Gratuity at the end of service, under UAE law
• Course or exam fees: one a year, paid by Dune
• A company laptop and money to set up your desk at home
Las Vegas consultancy, Gulf clients. That is the short version. The longer one: we help companies from the region choose U.S. customers, assess distributors and plan the operations for their launch, and we advise owners on strategy and deals.

Skills
Excel, B2B Sales, Account Management

Experience
5+ yrs

Work arrangement
Yes