Senior Associate, Global Commercial Enablement Seismic Content & Learning Platforms

About the role and team
Uber’s Commercial Sales Enablement team equips our commercial teams with the capabilities, tools, insights, and processes needed to increase productivity, accelerate growth, and improve customer outcomes. Seismic, our learning and content management platform, helps teams access the knowledge, training, and resources they need in their daily work.
As the Senior Associate, Global Commercial Enablement Content & Learning Platforms, you will build and manage the content library and learning experiences that make Seismic useful for our commercial teams. You will partner directly with sellers, account managers, frontline managers, and Enablement teammates to understand what resources they need, which materials they use, and where recurring questions or workflows could be better supported.
Your work will include creating practical resources and templates, organizing content, building role-specific landing pages, and supporting learning delivery and reporting. You will also help teams adopt capabilities such as AI role plays, personalized content experiences, AI-supported search and answers, and digital sales rooms.
This role requires someone who combines strong content judgment with hands-on platform execution. Success means commercial teams can quickly find trusted information, use relevant resources, and complete learning that helps them perform effectively.
What you’ll do
Understand commercial content needs: Partner with sellers, account managers, and managers to identify recurring questions, common workflows, and gaps in available resources. Use interviews, feedback, search activity, and usage data to prioritize improvements.
Build practical resources and templates: Create and maintain playbooks, FAQs, job aids, account planning templates, presentations, and other support materials with Enablement partners and subject matter experts.
Manage the Seismic content library: Publish, organize, tag, and maintain resources so teams can find the right content for their role, market, business line, and task. Apply consistent naming, metadata, and version management practices.
Keep content accurate and current: Coordinate reviews with content owners, track update needs, and archive outdated or duplicate materials. Maintain clear ownership and review schedules for key resources.
Create role-based content experiences: Build and maintain team and role-based landing pages, curated resource collections, and personalized content experiences. Adapt navigation and content presentation based on user needs and feedback.
Develop customer-facing materials: Partner with Commercial, Marketing, Product, and other content owners to create approved presentations, templates, and resources that teams can tailor for customer conversations.
Build AI role plays and practice activitie

Experience
5+ yrs