Talent Development Specialist

Build a professional one-on-one working relationship with clients to aid in eliminating challenges that are hindrances to obtaining and retaining employment. This includes assessment, individualized attention and coordination
Provide consistent and comprehensive case management and follow-up
Ensure appropriate documentation is completed and received
Maintain organized database of clients and keep detailed documentation of all contacts with clients
Ensure participants follow through with planned activities as outlined in contract with funding agency
Provide individualized assessments of work, provide referrals to appropriate community service or social service agencies when needed
Accurately complete required documentation for eligibility and participation purposes
Document all participant contacts and activities in case notes and ensure that post-placement contracts are made as required by specific contract
Create solutions to participant attendance problems
Manage the programmatic offerings of the Centers job preparation workshops to ensure a business-driven curriculum, a high quality of presentation, a satisfactory participation rate, clear messaging of next steps, and a tangible output
Work collaboratively with the business services team to identify which jobs are available, what qualifications are needed, and which workshops and training can best prepare jobseekers for these positions
Participate in activities including training, capacity building, and professional development - Work with leadership to identify operational challenges and to design and implement process improvements
Provide operational support and coverage as needed
Provide operations support for all compliance driven standards
May be assigned other tasks and duties reasonably related to their job responsibilities
Demonstrated ability to adapt to changing contract requirements and evolving business needs.
Proficiency in Microsoft Office Suite and Google Workspace applications.
Strong organizational skills with the ability to effectively prioritize tasks and maintain accurate documentation of client interactions and site visits.
Excellent telephone, computer, written, and verbal communication skills.
Proven leadership capabilities with the ability to succeed in dynamic environments involving multiple stakeholders, changing priorities, and diverse objectives.
Broad understanding of career pathways, occupational trends, and workforce development opportunities.
Bachelor’s degree in education, Social Services, Healthcare, Communications, or a related field preferred. Equivalent experience may be substituted. Minimum two years of experience in career advising and workforce development, workshop facilitation, curriculum development, public speaking, or related areas is preferred.

Skills
Documentation

Employment type
Full-time

Work arrangement
No