Guest Service Agent

Guest Service Agent
First impressions are everything! As a Guest Service Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.
What is in it for you:
Employee benefit card offering discounted rates at Accor worldwide.
Learning programs through our Academies.
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities.
What you will be doing:
Greet, check-in, respond to requests, and settle accounts while providing exceptional service.
Take the initiative to add a personalized experience.
Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling.
Your experience and skills include:
Service focused personality is essential; experience is an asset.
Prior experience working with Opera / Opera cloud or a related system.
Fluency in English & Arabic; additional languages are a plus.
Bachelors or diplomas/certifications are required.
Worked in 5* Hotel or relevant experience is a must with in Hotel industry.
Currently in UAE and willing to join immediately will be an advantage.

Employment type
Full-time

Work arrangement
No