Relationship Manager - Inhouse Sales

Group Company: AU Small Finance Bank Limited
Designation: Relationship Manager - Inhouse Sales
Office Location:
Position description: #*Position description*#
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Additional Responsibilities: #*Additional Responsibilities*#
Reporting Team
Reporting Designation: #*Reporting Designation*#
Reporting Department: #*Reporting Department*#
Educational qualifications preferred
#*Education and Experience*#
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Field specialization: #*Field specialization*#
Degree: #*Degree*#
Academic score: #*Academic score*#
Institution tier: #*Institution tier*#
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Required Training/s: #*Required Training/s*#
Required work experience
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Role: #*Role*#
Years of experience: #*Years of experience*#
Job Brief:- AU Small Finance Bank Limited is seeking a dynamic and results-driven professional to join our Sales department as a Relationship Manager specializing in inhouse sales. This role is pivotal in driving the bank's growth by managing and expanding relationships with existing clients, understanding their financial needs, and offering tailored banking solutions. The ideal candidate will possess a deep understanding of financial products, excellent interpersonal skills, and a proven track record in sales within the financial services sector. This position demands strategic thinking, strong negotiation capabilities, and the ability to collaborate effectively across departments to achieve business objectives and enhance customer satisfaction.
Responsibilities:-
Develop and maintain strong relationships with existing clients to understand their financial needs and provide appropriate banking solutions.
Achieve and exceed sales targets by promoting the bank’s products and services to inhouse clients.
Collaborate with cross-functional teams including credit, operations, and product to ensure seamless service delivery and client satisfaction.
Conduct regular client reviews to identify opportunities for upselling and cross-selling financial products.
Manage the end-to-end sales process from lead generation to closure, ensuring compliance with regulatory and internal policies.
Analyze client portfolios and market trends to provide strategic advice and customized financial solutions.
Resolve client queries and issues promptly to maintain high levels of customer satisfaction and retention.
Prepare detailed sales reports and forecasts for senior management to track performance and identify growth opportunities.
Stay updated with industry developments, competitor activities, and regulatory changes to adapt sales strategies accordingly.
Train and mentor junior sales staff to enhance team capabilities and performance.
Skill:-
Client Relationship Management
Financial Product Knowledge
Sales Strategy Development
Negotiation and Persuasion
Cross-selling and Upselling Techniques
Regulatory Compliance
Portfolio Analysis
CRM Software Proficiency
Market Research and Analysis
Communication and Interpersonal Skills
Preferred Qualifications:-
Bachelor’s degree in Finance, Business Administration, or a related field; MBA or equivalent postgraduate qualification is preferred.
Minimum of 5 years of experience in sales within the financial services industry, with a focus on relationship management and client servicing.
Key Performance Indicators: #*Key Performance Indicators*#
Required Competencies: #*Required Competencies*#
Required Knowledge: #*Required Knowledge*#
Required Skills: #*Required Skills*#
Required abilities
Physical: #*Physical*#
Other: #*Other*#
Work Environment Details: #*Work Environment Details*#
Specific requirements
Travel: #*Travel*#
Vehicle: #*Vehicle*#
Work Permit: #*Work Permit*#
Other details
Pay Rate: #*Pay Rate*#
Contract Types: #*Contract Types*#
Time Constraints: #*Time Constraints*#
Compliance Related: #*Compliance Related*#
Union Affiliation: #*Union Affiliation*#

Skills
Lead Generation, CRM, Negotiation, Regulatory Compliance

Experience
5+ yrs

Employment type
Full Time

Work arrangement
No