Automotive Service Advisor / Writer | Weekends Off | Port Charlotte

Job Title:
Automotive Service Advisor / Writer
Location:
24130 Beatrix Blvd, Port Charlotte, FL 33954
Job Overview:
As an Automotive Service Advisor/Writer with Christian Brothers Automotive, you are the trusted professional our guests rely on for assistance with their vehicles. Your role is crucial in building lasting relationships, as you are the face they see every time they invest in their vehicle.
Service Advisors guide our guests through the entire repair process, keeping them informed about the status of their vehicles and ensuring their satisfaction before they leave our facility.
Responsibilities include, but are not limited to:
Ability to build repair orders, which includes sourcing parts and adding applicable labor
Ability to use technical knowledge to answer a customer's technical or symptomatic questions
Greet every guest that enters our facility with hospitality and respect
Present the best solution to properly repair our guests' vehicle in a way that is easy for them to understand
Manage the store’s workflow in an effective and efficient manner
Consistently and effectively sell our services without jeopardizing honesty and integrity
Maintain a positive attitude and team atmosphere at all times
Communicate on the phone in a clear professional manner
Build long-term relationships between the store, yourself and the guest we serve
Directs, coordinates, and participates in performing customer service activities
Shuttle guests as needed in CBA branded vehicle
Ensure that all repairs are performed to proper specifications
Work together as a team and assist other employees as needed
Other duties as assigned
Qualific
At Least 3 Years of Experience in a Automotive Service Write/Advisor/Sales role
Prior technician experience (Preferred)
Current driver’s licenses
Driving record acceptable to our current insurance carrier
Proficiency in Windows based computer software and automotive store applications
Being dependable and reliable for a position that is scheduled for Monday – Friday, 7am – 6pm
Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.)
Occasionally lifting and carrying objects over 50 lbs.
Keeping a brisk work pace in a high-volume environment
ations:
Physical Requirements:
Being dependable and reliable for a position that is scheduled for Monday – Friday, 7am – 6pm
Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.)
Occasionally lifting and carrying objects over 50 lbs.
Keeping a brisk work pace in a high-volume environment

Skills
Sourcing

Employment type
Full-time

Work arrangement
No