Automotive Service Advisor / Writer | Weekends Off | Arapahoe County

Job Title:
Automotive Service Advisor / Writer
Location:
Arapahoe County - Southeast Denver
Job Overview:
As an Automotive Service Advisor/Writer with Christian Brothers Automotive, you are the trusted professional our guests rely on for assistance with their vehicles. Your role is crucial in building lasting relationships, as you are the face they see every time they invest in their vehicle.
Service Advisors guide our guests through the entire repair process, keeping them informed about the status of their vehicles and ensuring their satisfaction before they leave our facility.
Responsibilities include, but are not limited to:
Greet every guest who enters our facility with hospitality and respect
Present the best solution to properly repair our guest's vehicle in a way that is easy for them to understand
Manage the store’s workflow in an effective and efficient manner
Consistently and effectively sell our services without jeopardizing honesty and integrity
Maintain a positive attitude and team atmosphere at all times
Communicate on the phone in a clear professional manner
Build long-term relationships between the store, yourself and our guests
Directs, coordinates, and participates in performing customer service activities
Shuttle guest as needed in CBA branded vehicle
Ensure that all repairs are performed to proper specifications.
Work together as a team and assist other employees as needed
Other duties as assigned
Qualifications:
Current driver’s licenses
Driving record acceptable to our current insurance carrier
Proficiency in Windows based computer software and automotive store applications
Experience in an Automotive Customer Service role or Automotive Service Write/Advisor/Sales role
Physical Requirements:
Being dependable and reliable for a position that is scheduled for Monday – Friday, 7am – 6pm
Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.)
Occasionally lifting and carrying objects over 50 lbs.
Keeping a brisk work pace in a high-volume environment

Employment type
Full-time

Work arrangement
No