Warehouse and Logistics Supervisor

Job Summary
The Warehouse & Logistics Supervisor reports directly to the General Manager, LWS NORAM, with a functional reporting line to the Director, Global Supply Chain LWS. As a member of the management team, this position has overall responsibility and accountability for supply chain performance, including short-term Sales & Operations Execution (S&OE) planning, purchasing, inventory control, and warehouse operations.
The role supervises purchasing and warehouse personnel, translates demand into purchase orders, manages supplier delivery schedules, and ensures high inventory accuracy and order fulfillment. This hands-on position also supports receiving, packing, shipping, and warehouse equipment operation while collaborating with Customer Service, Sales, Service, and Finance.
Essential Functions & Responsibilities:
Supervise purchasing and warehouse staff, including daily work direction, training, safety compliance, coaching, and performance management
Align team priorities with customer commitments and maintain standard operating procedures across supply chain workflows
Provide operational floor support during absences, peak periods, and urgent requirements
Lead S&OE reviews covering demand, stock availability, incoming supply, shortages, and backlog to support S&OP planning
Create and manage purchase orders with internal and external suppliers through receipt and invoice reconciliation
Expedite critical orders and coordinate with cross-functional teams to resolve inventory constraints and delivery risks
Direct and participate in receiving, put-away, picking, packing, shipping, returns, and stand-up reach forklift operations in accordance with safety standards
Manage freight bookings, carrier scheduling, cross-border documentation, and container drayage
Maintain warehouse organization, space efficiency, equipment readiness, and quarantine controls for non-conforming goods
Coordinate warehouse requests, order allocation, shipment confirmation and tracking, document retention, marketing-material fulfillment, and warehouse-supply replenishment
Maintain accurate ERP inventory records, including serial numbers, batch tracking, shelf-life data, and physical bin locations
Execute cycle counts and physical inventories, investigate variances, and initiate corrective actions
Partner with Finance on inventory valuation, goods in transit, excess and obsolete stock, stock transfers, adjustments, intercompany reconciliations, and audit compliance
Maintain accurate supply chain master data, including part numbers, lead times, pricing, and Incoterms
Maintain operational dashboards for open purchase orders, shortages, backlog, supplier performance, and fulfillment metrics
Drive continuous improvement and ensure purchasing and trade-logistics activities comply with company policy and applicable trade requirements
The job description is not designed to capture all the employees’ responsibilities but is intended to capture essential functions of the role. Responsibilities may change over time and may be assigned at any time.
Who You Are:
Customer-focused
Detail oriented
Leader by nature
Leverage strong communication
Excel at fast-paced environments
Committed to safety, compliance, and continuous improvement
Knowledge, Skills & Abilities:
Knowledge of supply chain execution, purchasing, warehouse operations, logistics, and inventory control
ERP proficiency and strong transaction discipline for purchasing, inventory, and master-data activities
Superb supervisory skills, including task delegation, training, coaching, safety oversight, and performance management
Strong communication, problem-solving, root-cause analysis, and cross-functional coordination skills
Strong spreadsheet and reporting skills, including lookups, pivot tables, and performance dashboards
Great planning, prioritization, and organizational skills
Ability to manage intercompany transactions, international freight documentation, and cross- border trade requirements
Education & Experience:
Required
Bachelor’s degree in Supply Chain, Operations, or a related field, or an equivalent combination of education and relevant experience
Minimum 2 years of experience in Supply Chain, Logistics, Purchasing, Warehouse Operations, or Inventory Execution
Hands-on experience with receiving, picking, packing, shipping, cycle counting, and stand-up reach forklift operation
Experience supervising warehouse or operations personnel, including work direction and coaching
Preferred
Experience with JD Edwards or SAP
Experience with intercompany supply, international freight, and cross-border trade
Experience developing operational dashboards and leading continuous-improvement initiatives
Working Conditions:
Work takes place in an office and warehouse environment
Regular hands-on participation in receiving, put-away, picking, packing, shipping, returns, and inventory activities is required
Must be able to operate a stand-up reach forklift and other warehouse equipment in accordance with safety requirements
This position may require schedule flexibility during peak periods, urgent requirements, physical inventories, and shipment deadlines

Skills
Excel, ERP, SAP, Warehouse Operations, Documentation

Employment type
Full-time

Work arrangement
No