Business Development Manager /Client Relations Manager

Role Description
We are seeking a proactive and results-driven Business Development Manager / Client Relations Manager to identify new business opportunities, develop strategic partnerships, and strengthen relationships with clients and business partners. The successful candidate will play an important role in expanding the organization's business network, improving client satisfaction, and supporting sustainable commercial growth.
The role involves developing business strategies, managing client accounts, identifying potential markets, and coordinating business development activities. The successful candidate will work closely with recruitment teams, management, corporate partners, service providers, and other stakeholders to ensure effective business operations and long-term commercial relationships.
Key responsibilities include:
Develop and implement business development strategies aligned with organizational objectives.
Identify potential clients, business partners, and new market opportunities.
Build and maintain strong professional relationships with existing and prospective clients.
Manage client accounts and ensure effective communication throughout business engagements.
Understand client requirements and recommend suitable services and business solutions.
Develop proposals, presentations, commercial offers, and business development plans.
Coordinate meetings, negotiations, and partnership discussions with prospective clients.
Monitor client satisfaction and identify opportunities to improve service delivery.
Research industry trends, market conditions, and competitor activities.
Support the development of strategic partnerships and long-term business agreements.
Collaborate with recruitment, operations, marketing, and administrative departments.
Monitor business development performance and evaluate commercial opportunities.
Prepare client reports, business presentations, and management updates.
Address client concerns and coordinate appropriate solutions with relevant departments.
Identify opportunities to expand existing accounts and develop new revenue streams.
Maintain accurate client records, business correspondence, and partnership documentation.
Represent the organization in business meetings, networking activities, and corporate events.
Ensure business activities follow company policies and applicable commercial requirements.
Qualifications
Bachelor's degree or relevant educational background in Business Administration, International Business, Marketing, Management, or a related field.
Strong understanding of business development, client relationship management, and commercial operations.
Knowledge of sales strategies, partnership development, and customer engagement.
Understanding of recruitment services, staffing solutions, or professional service operations.
Ability to identify business opportunities and develop effective client acquisition strategies.
Strong negotiation, presentation, and communication skills.
Excellent interpersonal and relationship-building abilities.
Familiarity with CRM platforms, business management software, and reporting tools.
Ability to analyze market information and identify potential business growth opportunities.
Strong organizational, analytical, and problem-solving capabilities.
Ability to manage multiple client accounts and coordinate different business priorities.
Good understanding of commercial proposals, business agreements, and client service procedures.
Ability to work collaboratively with internal departments and external stakeholders.
Strong attention to detail and commitment to customer satisfaction.
Professional approach to business communication, decision-making, and teamwork.
Adaptability to changing business requirements and market conditions.
Commitment to continuous improvement, relationship development, and organizational growth.

Skills
Business Development

Experience
5+ yrs

Work arrangement
Yes