F&B Guest Experience Manager

We are seeking an experienced and service-oriented F&B Experience Manager with excellent English communication skills, both written and spoken, and a strong passion for delivering exceptional food and beverage experiences. The ideal candidate should have proven leadership skills, a guest-focused mindset, and the ability to manage daily F&B operations while ensuring the highest standards of service quality. A strong team player who can lead, motivate, and develop a multicultural team, remain calm and professional under pressure, and effectively handle challenging guest situations. Excellent problem-solving, communication, and organizational skills, along with previous experience in a high-end hospitality environment, are highly valued.
Passion for luxury hospitality and exceptional service
Strong interpersonal and communication skills
Attention to detail and commitment to excellence
Ability to work as part of a diverse, dynamic team
Previous experience in a luxury hotel environment is an asset
A proactive, solution-oriented approach
Passion for luxury hospitality, food & beverage, and delivering exceptional guest experiences
Excellent English communication skills, both written and spoken.
Strong leadership, interpersonal, and communication skills, with the ability to motivate and inspire a diverse team.
Previous experience in an F&B management or supervisory role, preferably within a luxury hotel environment.
Strong understanding of luxury service standards, F&B operations, and guest experience management.
Exceptional attention to detail and a commitment to maintaining the highest standards of service excellence.
Ability to remain calm, professional, and solution-oriented when handling challenging situations and guest complaints.
A proactive, hands-on approach with strong organizational, multitasking, and problem-solving skills.
Ability to work collaboratively in a multicultural, fast-paced, and dynamic environment.
Passion for continuous improvement, team development, and creating memorable dining experiences for guests.

Employment type
Full-time

Work arrangement
No