Sales Manager - Deerfield Square

Warby Parker is seeking a service-oriented Sales Manager to support a team of exceptional Retail Advisors in creating the best possible glasses-shopping experiences. (At other brands, you might see similar roles called Assistant Store Manager.) As a Sales Manager, you'll engage with customers, have a hand in process ideation and improvement, and participate in various special projects along the way. Through these responsibilities, you'll directly impact the success of our company while seeing our strategic operations in action and learning from our super talented business and Retail leaders. Ready to play an integral part in shaping and driving Warby Parker Retail? Read on!
What you'll do:
● Communicate Warby Parker's values and brand philosophy to customers
● Own troubleshooting for our point-of-sale system
● Oversee the store's inventory management procedures
● Develop new processes that improve Warby Parker's ability to serve customers and optimize their shopping experiences
● Manage and implement daily zoning schedules
● Open and close the store
● Lead meetings at the beginning of shifts and at the end of the day, plus roundtables and other meetings as needed
● Direct a team of 8·10 team members, consistently demonstrating what great service looks like
● Help conduct team members' biannual performance reviews with the Store Leader and Associate Store Leader
● Assist with new hire on-boarding and ongoing training
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Skills
Inventory Management