Junior QA Support Analyst

This is a Fully Remote Job
About Our Client:
The organization operates within the IT recruitment sector, specializing in connecting candidates with software quality assurance opportunities. It addresses the challenge of entry-level recruitment in the software testing field by supporting candidates with foundational IT knowledge or recent graduates to transition into QA roles. The organization also provides optional technical training and career preparation services to enhance candidates' readiness and skills.
About the Opportunity:
The JUNIOR QA SUPPORT ANALYST role focuses on software quality, application issue investigation, and testing support. This position is designed to contribute to the quality assurance process by assisting in the testing of web-based applications, identifying defects, and supporting various testing phases. The role is critical in ensuring that software behaves as expected and in facilitating communication between development and support teams to resolve issues.
Responsibilities:
Assist with testing web-based applications and identifying software issues.
Investigate reported application defects and document testing observations.
Execute manual test cases and verify expected application behavior.
Create and maintain defect reports using Jira or similar tools.
Support functional, regression, and user acceptance testing.
Collaborate with software development and support teams to investigate application issues.
Reproduce reported bugs and verify implemented fixes.
Maintain test execution records and application issue documentation.
Communicate testing findings to relevant team members.
Participate in Agile meetings and software quality improvement activities.
Requirements:
0 to 1 year of professional QA or IT support experience preferred.
Fresh graduates and candidates without professional QA experience are welcome.
Basic understanding of software applications and software testing concepts.
Familiarity with SDLC, STLC, or manual testing fundamentals.
Ability to identify, reproduce, and clearly document software issues.
Strong analytical and problem-solving abilities.
Good written and verbal communication skills.
Attention to detail and willingness to learn new technologies.
Academic projects, internships, or independent technical experience are valued.
Candidates must reside within the approved United States hiring locations and meet employment authorization requirements.
Pay Range and Compensation Package:
The pay range and compensation package for this role will be determined based on the candidate's experience, skills, and other relevant factors.
Benefits & Perks:
Health Care Plan including Medical, Dental, and Vision insurance
Retirement Plan including 401(k) and IRA options
Life Insurance (Basic, Voluntary, and AD&D)
Family Leave including Maternity and Paternity leave
Short Term and Long Term Disability coverage
Training and Development opportunities
Work From Home options
Wellness Resources
Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.
Note:
TalentHop is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.

Skills
Manual Testing, Agile, Jira, Documentation

Experience
0-1 yrs

Work arrangement
Yes