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IT Support Engineer
A Big-4-style professional-services firm building its India centre
Location: Bengaluru, Mumbai, Delhi NCR, Hyderabad, Pune, Chennai, Kolkata, Ahmedabad — or Remote (India)
About the Company
A Big-4-style professional-services firm is building its India centre and has partnered with Flexiple to hire IT support engineers for its India workforce. You will keep every employee's hardware, software, and access running without friction. Flexiple is a managed marketplace that helps global companies build high-performing teams and GCCs in India.
Role Overview
As an IT Support Engineer, you will provide day-to-day technical support, manage IT assets, and resolve issues across hardware, software, and network access for the India team.
Key Responsibilities
Helpdesk & Support
Resolve hardware, software, and access requests raised through the helpdesk
Set up and configure laptops, peripherals, and accounts for new joiners
Troubleshoot connectivity, VPN, and application issues for end users
Systems & Asset Management
Maintain the IT asset register and manage licences and warranties
Apply security patches and enforce endpoint-security policy
Document recurring issues and build self-service guides for common requests
Ideal Candidate Profile
2 to 5 years in IT helpdesk, desktop support, or systems administration
Working knowledge of Windows, macOS, and common productivity and collaboration tools
Familiarity with Active Directory, ticketing systems, and basic networking
Clear written and spoken English and a reliable remote-work setup
Preferred Qualifications
CompTIA A+, Network+, or an equivalent certification
Experience supporting a distributed or remote workforce
Exposure to MDM tools (Intune, Jamf) for device management
What We Offer
A it support engineer seat at a global services firm's India centre
Remote-friendly, pan-India hiring with long-term placement
A support seat that keeps the whole India office productive
One application considered for this and future matched roles
Hiring Process
HR Screening → Technical Round 1 → Technical Round 2 → Culture Fit
Work arrangement
No
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