Live opening · Posted 10 days ago
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Operations Manager
A global logistics leader building its India operations centre
Location: Bengaluru, Mumbai, Delhi NCR, Hyderabad, Pune, Chennai, Kolkata, Ahmedabad — or Remote (India)
About the Company
A global logistics leader is standing up its India operations centre and has partnered with Flexiple to hire its founding operations team. You will keep a high-volume network moving and build the systems it scales on. Flexiple is a managed marketplace that helps global companies build high-performing teams and GCCs in India.
Role Overview
As an Operations Manager, you will own the day-to-day workflows that keep operations running on time and to standard, turning manual handoffs into repeatable, measurable processes.
Key Responsibilities
Process & Delivery
Own and improve core operating processes and SOPs across the centre
Coordinate across teams to keep deliverables and SLAs on track
Manage daily throughput, exceptions, and escalations with accuracy
Reporting & Improvement
Build dashboards that track the metrics leadership cares about
Identify bottlenecks and drive practical, measurable improvements
Support quality checks, documentation, and continuous improvement
Ideal Candidate Profile
3 to 7 years in operations, business operations, or process roles
A process-first mindset with strong attention to detail
Comfort with Excel or Google Sheets and operational reporting
Clear written and spoken English and a reliable remote-work setup
Preferred Qualifications
Exposure to logistics, supply-chain, or high-volume operations
Familiarity with process-improvement methods (Lean or Six Sigma)
Experience standing up processes in a new team or centre
What We Offer
A founding role at a global logistics leader's India centre
Remote-friendly, pan-India hiring with long-term placement
Direct exposure to leadership and a high-ownership mandate
One application considered for this and future matched roles
Hiring Process
HR Screening → Assignment → Leadership Round 1 → Leadership Round 2 → Culture Fit
Work arrangement
No
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