F&B (Guest Service Associate)

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Key Roles and
Responsibilities:
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Welcoming
Guests: Greet guests warmly, escort them to tables, and present menus.
·
Taking
Orders: Answer menu questions, note dietary needs or allergies, and relay
precise orders to the kitchen or bar.
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Serving
Orders: Deliver food and beverages promptly following the venue's service
standards.
·
Table
Management: Set up tables, clear dirty plates between courses, and maintain
cleanliness throughout the shift.
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Billing
and Payments: Present accurate bills, process payments, and handle cash or card
transactions.
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Guest
Relations: Check on guest satisfaction, handle feedback or complaints calmly,
and bid a warm farewell
Essential
Skills:
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Communication:
Speak clearly and politely to take orders, upsell specials, and talk with
kitchen staff.
·
Product
Knowledge: Understand the menu items, ingredients, drink pairings, and daily
specials.
·
Customer
Service Attitude: Maintain a friendly, approachable, and positive demeanor.
·
Multitasking
and Stamina: Stay organized and work efficiently in a fast-paced, high-pressure
environment.
·
Attention
to Detail: Ensure correct order delivery, clean dining areas, and proper table
settings.
·
Teamwork: Coordinate smoothly with kitchen
chefs, bartenders, and other floor staff

Experience
0 - 1 Years

Employment type
Fixed Term Contract- Staff

Work arrangement
No