Community & Care Coordinator

📍 Pune or remote (1 position)
Be the friendly face of Anora guiding mothers from their first interaction through every step of their care journey.
About Anora
Anora is building a trusted ecosystem for women in pregnancy, postpartum, and beyond, with a focus on structured support through expert-led care, community and personalized programs.
We're looking for someone who enjoys connecting with people, staying organized, and ensuring every mother feels supported throughout her journey.
What You'll DoCommunity Engagement
Manage the WhatsApp community
Welcome new members and answer basic queries
Encourage conversations and engagement
Webinar Operations
Manage registrations and confirmations
Send reminders via WhatsApp and email
Coordinate with speakers before sessions
Handle Zoom/Google Meet setup
Follow up with attendees after each webinar
Program Care Coordination
Onboard mothers after they join a program
Assist with bookings and rescheduling
Answer program-related questions
Ensure mothers stay on track with their care plan
Coordinate with experts when needed
Lead Nurturing
Follow up with interested mothers and leads
Call webinar registrants and community members
Explain Anora's services and programs
Guide interested mothers in choosing the right Anora program based on their needs.
Who We're Looking ForRequiredGraduate in Sales, BBA, BA, Psychology, Mass Communication, Marketing, Hospitality, or a related fieldExcellent verbal and written communication skills in English, Marathi and HindiFriendly, empathetic, and confident while interacting with mothers over phone, WhatsApp, and emailStrong organizational and multitasking skills with attention to detailComfortable using Google Workspace (Docs, Sheets, Forms) and learning new softwareProactive, self-motivated, and able to work independently in a startup environmentGenuine interest in women's health, maternal care, healthcare, education, or community buildingPreferredExperience in customer support, customer success, community management, telecalling, inside sales, operations, healthcare, events, hospitality.Experience coordinating webinars, workshops, or online eventsFresh graduates with excellent communication skills and a passion for creating meaningful customer experiences are encouraged to apply.What Makes Someone Successful in This Role?
Friendly and approachable
Comfortable starting conversations with new people
Organized and reliable with follow-ups
Curious and eager to learn
Resilient and persistent
Passionate about creating impact in women's health
Why Join Anora?
Work directly with founders to make a meaningful impact on mothers' lives
Build meaningful relationships in the healthcare ecosystem
Learn, grow, and take ownership from day one
Location
1 position: Pune
Employment Type
Full-time

Work arrangement
No