Operations Manager

Company Description RCH REFORMATION FOUNDATION is an organization focused on improving community well-being through structured programs and initiatives. The foundation works to strengthen local support systems and provide resources that help individuals and families thrive. It emphasizes transparent operations, responsible stewardship of resources, and impactful service delivery. Team members collaborate across functions to design, implement, and refine projects that create measurable social impact.
Role Description The Operations Manager is a full-time, on-site role based in Ghaziabad, responsible for overseeing day-to-day operational activities to ensure smooth functioning of the foundation’s programs and administrative processes. This role includes planning and coordinating workflows, monitoring ongoing projects, managing schedules, and ensuring that internal policies and procedures are followed. The Operations Manager will supervise staff as needed, support budgeting and resource allocation, track performance metrics, and prepare regular reports for leadership. The role also involves liaising with internal teams and external partners, identifying process improvements, and implementing operational best practices to support the foundation’s mission.
Qualifications
Candidates should possess strong operations and organizational management skills, including process planning, workflow coordination, and project tracking.
Candidates should possess skills in team leadership and people management, such as supervising staff, delegating tasks effectively, and supporting a collaborative work environment.
Candidates should possess administrative and documentation skills, including report preparation, record keeping, and basic proficiency with office software (e.g., spreadsheets, word processing, presentation tools).
Candidates should possess analytical and problem-solving skills to identify operational issues, interpret data, and recommend practical improvements.
Candidates should possess communication and stakeholder management skills, including clear written and verbal communication and the ability to coordinate with internal and external partners.
Relevant qualifications such as a bachelor’s degree in business administration, management, or a related field are preferred, along with prior experience in operations or program management, ideally within a nonprofit or service-oriented organization.
Candidates should demonstrate reliability, ethical conduct, attention to detail, and the ability to work on-site in Ghaziabad on a consistent full-time schedule.

Work arrangement
No