COO's Office Associate - Operations & Strategy

We are looking for a high-ownership operator to partner directly with the COO in building and running Assurekit's operating system. This role spans strategy and execution across partner programmes, GTM operations, value-added services (VAS) and benefit delivery, operating cadence, data and risk model deployment, and founder-level strategic initiatives.
Responsibilities:
Partner directly with the COO to drive strategic and operational priorities across the business.
Own and improve the end-to-end operating system for partner programs.
Drive GTM operations, execution tracking, and cross-functional coordination.
Lead operational excellence for VAS and benefit delivery programmes.
Establish and manage business operating cadence, reviews, and governance mechanisms.
Work with product, data, risk, and business teams to support data and risk model deployment.
Build dashboards, business reviews, and performance reporting to enable data-driven decisions.
Identify operational bottlenecks and implement scalable process improvements.
Drive cross-functional projects from strategy through execution with measurable outcomes.
Prepare founder and leadership updates, documentation, and decision-support materials.
Requirements:
5-8 years of experience across operations, strategy, business operations, the founder's office, the COO's office, consulting, or high-growth startup operating roles.
Strong analytical skills with proficiency in spreadsheets, SQL, dashboards, and BI tools.
Demonstrated track record of owning initiatives that improved key business metrics.
Excellent problem-solving, structured thinking, and execution capabilities.
Strong documentation and communication skills with attention to detail.
Comfortable working in fast-paced, ambiguous environments with multiple stakeholders.
High ownership mindset with the ability to independently drive outcomes.
Nice to Have:
Experience in insurance, insurtech, fintech, embedded finance, or platform businesses.
Exposure to partner-led business models and ecosystem operations.
Experience working closely with founders or senior leadership teams.

Experience
5-9 yrs