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Job Descriptions – Application Support Specialist PLSQ, API Integration
· Graduate with 6+ years of experience in PLSQL application support, Integration and preferably Finance/accounts projects
· experience in enterprise application support, development, and integration
· Proven experience delivering technical solutions in complex enterprise environments.
· Strong troubleshooting and debugging skills across applications, databases, and integration layers.
· The Technical Specialist will be responsible for the design, support, maintenance, and continuous improvement of the Medius platform and its integration with ERP and enterprise applications.
· This role requires hands-on technical expertise in PL/SQL, APIs, system integrations, troubleshooting, automation, and production support.
· Strong hands-on experience with Medius Invoice Automation or related applications and finance modules.
· Strong expertise in PL/SQL.
· Experience designing and consuming REST APIs and SOAP Web Services.
· Knowledge of JSON, XML, XSLT, and API integration frameworks.
· Experience with database design, SQL optimization, and data migration activities.
· Understanding of integration platforms, middleware, and enterprise architecture concepts.
· Experience with batch processing, automation, and scheduling tools.
· Hands-on experience with Dynatrace and related monitoring/observability tools.
· Lead technical support and enhancement activities for the Medius application platform.
· Maintain integrations between Medius and ERP systems such as SAP, Oracle, or other enterprise applications.
· Support REST/SOAP APIs and middleware integrations like SOLACE, HIP.
· Perform root cause analysis and resolve complex production issues.
· Collaborate with business stakeholders, functional teams, and infrastructure teams.
· Monitor application performance, identify bottlenecks, and implement performance improvements.
· Ensure compliance with security, audit, and governance requirements.
· Prepare documentation, knowledge articles, and support procedures.
· Participate in incidents, problems, and change management processes.
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