Ecommerce Specialist

Company Description Fitspire – Health | Wellness is a health and wellness brand focused on promoting fitness, agility, and overall well-being across all age groups. The company develops a wide range of globally competitive products that emphasize authenticity, safety, and performance. Fitspire aims to become one of India’s leading and most respected wellness brands by fostering a stronger and healthier environment. Its offerings are conceptualized to deliver 100% vegan and vegetarian, chemical-free, and steroid-free formulas driven by innovation and scientific validation.
Role Description The Ecommerce Specialist is a full-time, on-site role based in New Delhi. This role manages and optimizes Fitspire’s online marketplaces and e-commerce platforms, including product listings, pricing, promotions, and inventory accuracy. The specialist monitors daily sales performance, tracks key metrics, and implements strategies to increase conversions, average order value, and customer retention. Responsibilities include coordinating with marketing for campaigns, ensuring accurate content and images, handling customer queries related to online orders, and working closely with operations to streamline order processing and delivery. The role also involves analyzing competitor activity, identifying growth opportunities, and supporting the continuous improvement of the overall online customer experience.
Qualifications
Strong e-commerce and sales skills, with experience managing online marketplaces or brand websites and driving revenue growth.
Solid analytical skills to interpret data, track KPIs, and make data-driven decisions for performance optimization.
Customer service and communication skills to handle inquiries, resolve issues, and collaborate effectively with internal teams.
Knowledge of digital tools and platforms such as e-commerce CMS, marketplace dashboards, and basic Excel or Google Sheets.
Bachelor’s degree in Business, Marketing, Commerce, or a related field, or equivalent relevant experience.
Previous experience in health, wellness, nutrition, or FMCG e-commerce is an advantage.
Ability to work in a fast-paced environment, prioritize tasks, and maintain high attention to detail.

Work arrangement
No