Ecommerce Manager

About the Role
We are looking for an E-Commerce Manager to own and grow online business in India. This is a hands-on, end-to-end role covering the brand's D2C channel and its marketplace presence — from catalogue and content through to pricing, inventory, performance and customer experience. You will be the single point of accountability for online revenue as the brand scales its India footprint.
Key Responsibilities
Own the day-to-day management of the brand's e-commerce channels — the D2C website and marketplace/partner storefronts — including uptime, merchandising and category navigation.
Manage end-to-end catalogue operations: product onboarding, imagery and copy, size and fit attributes, tagging, and seasonal collection go-lives.
Drive online revenue against monthly and quarterly targets, tracking traffic, conversion, average order value and channel-wise contribution.
Plan and execute the online campaign calendar around collection drops, festive and wedding season, and marketplace sale events.
Coordinate performance marketing and agency partners across paid search, social and marketplace ad tools; review spend efficiency and ROAS.
Manage inventory planning and stock synchronisation across channels, working closely with operations and warehousing to prevent stock-outs and overselling.
Own pricing, discounting and promotion hygiene across channels in line with brand and global positioning.
Manage marketplace and retail partner accounts — commercial terms, listings, visibility, promotions and account health metrics.
Oversee order fulfilment, returns and RTO, and work with logistics partners to improve delivery timelines and reduce leakage.
Build and publish regular MIS and dashboards on sales, funnel performance, category mix and campaign outcomes for leadership review.
Monitor competitor activity and category trends in Indian luxury and occasion wear, and translate findings into merchandising and pricing actions.
Requirements
4–6 years of experience in e-commerce, with demonstrable ownership of an online P&L, D2C channel or marketplace business.
Prior experience in fashion, apparel, luxury or lifestyle categories is strongly preferred.
Working knowledge of e-commerce platforms (Shopify or equivalent) and Indian marketplace seller panels.
Strong analytical ability — comfortable with Google Analytics, Excel/Google Sheets and building reporting from raw data.
Familiarity with performance marketing fundamentals and the ability to hold agencies to account. Excellent coordination skills across merchandising, operations, logistics and creative teams.
Graduate or postgraduate in any discipline; a business, marketing or fashion-management background is an advantage.
Based in or willing to relocate to Delhi NCR; this is a fully on-site role.
What We Offer
The opportunity to build the India online business of an established international luxury label from an early stage.
Direct ownership and visibility with the India leadership team.
Exposure to a global brand operating across 52 countries, with a fast-growing India mandate.
Location & Work Mode
This role is fully on-site at our office in Sushant Lok-1, Sector 43, Gurugram, Haryana.

Work arrangement
No