SaaS Account Manager – AI Solutions

Company Description Koenig Solutions Pvt. Ltd. is a global education provider founded in 1993, now operating in more than 12 countries and recognized as Microsoft’s Learning Partner of the Year and in the Limca Book of Records. The company partners with leading technology organizations such as Microsoft, AWS, and Oracle to deliver up-to-date, industry-relevant training across over 5000 courses. Koenig focuses on learner success through flexible delivery options, including live online classrooms, international classroom training, fly-me-a-trainer, and self-paced learning. With a customer-obsessed culture, over 300 experienced trainers, and innovative AI-driven personalization such as the Fluid Classroom Concept, Koenig aims to make high-quality education easily accessible. Its mission is to help individuals achieve Money, Respect, and Peace of Mind (MRP) by equipping them with skills and confidence for a better life.
Location: India
Work Mode: Permanent Work From Home
Experience: 3–8 years
About the Role
We are looking for an experienced Customer Success Manager – Enterprise SaaS & AI Solutions who can drive the adoption and sale of customized SaaS and AI solutions for enterprise customers.
The ideal candidate should have strong B2B SaaS sales experience, excellent client-facing skills, and the ability to manage the complete sales cycle—from identifying prospects and understanding business requirements to solution presentation, negotiation, closure, and ongoing customer engagement.
Key Responsibilities
Identify, engage, and convert enterprise customers for customized SaaS and AI solutions.
Manage the complete sales cycle from lead generation and qualification to negotiation and closure.
Conduct client discovery calls, meetings, product demonstrations, presentations, and negotiations.
Understand customer business requirements and translate them into suitable SaaS/AI solutions.
Work closely with AI, product, and development teams to design customized solutions based on client requirements.
Build and maintain strong relationships with enterprise clients and identify upselling/cross-selling opportunities.
Prepare proposals, commercial presentations, solution documents, and sales pitches.
Drive customer onboarding, adoption, satisfaction, and long-term retention.
Maintain accurate sales pipeline, forecasts, and CRM records.
Stay updated on SaaS, Generative AI, automation, and emerging enterprise technology trends.
Requirements
Proven experience managing the complete sales cycle from lead generation to closure.
Strong experience selling SaaS solutions to enterprise clients.
Experience working with product/technical/AI teams to deliver customized solutions.
AI/GenAI sales experience is preferred.
Strong commercial and consultative selling skills.
Self-driven and comfortable working independently in a remote environment.
What We Offer
Permanent Work From Home
Opportunity to work on and sell AI-powered SaaS solutions
Exposure to enterprise customers and complex technology solutions
Opportunity to work closely with AI and technology teams
Growth opportunity in the rapidly expanding AI/SaaS ecosystem

Work arrangement
No