Jewellery Store Manager

JOB DESCRIPTION – STORE MANAGER
Vasundhra Raj Luxury Jewellery is looking for an experienced and competent Store Manager to join our team.
About Vasundhra Raj Luxury Jewellery: Vasundhra Raj Luxury specializes in crafting exquisite gold, jadau, diamond, and precious gemstone jewellery. Renowned for its artistry and quality, the brand combines traditional craftsmanship with modern designs. Vasundhra Raj Luxury prides itself on delivering elegant, handcrafted pieces that celebrate tradition and sophistication. Each creation reflects the company's dedication to excellence and timeless beauty.
We are a distinguished name in fine jewellery, dedicated to creating extraordinary pieces that blend timeless elegance with contemporary design. Built on passion for exceptional craftsmanship and attention to detail, our brand celebrates beauty, precision and the enduring allure of luxury. Each creation is thoughtfully designed using the finest materials, reflecting our commitment to quality, artistry and innovation.
At Vasundhra Raj Luxury Jewellery, we believe in crafting more than jewellery— we create treasured heirlooms that capture moments, inspire confidence and elevate every experience.
To know more about our organization please visit the following links: -
Official Website https://vasundhraraj.com/?srsltid=AfmBOoodJw7D8Nfworhhq1fVKlK83MFfCcOt1nQC0EobBjpMfpBOTqno
Instagram: https://www.instagram.com/vasundhrarajluxury?igsh=ajllNmw1bWs0bDVi
LinkedIn: https://www.linkedin.com/company/vasundhra-raj-luxury/
YouTube: https://youtube.com/@vasundhrarajluxury?si=mYrX4DrTfqMaqEO-
JOB TITLE : STORE MANAGER
LOCATION : This is a full-time, on-site role for Raipu, Chhattisgarh
REPORTS TO: Operations team, Area operations manager, Regional operations manager, and Store Heads.
JOB OVERVIEW :
The Store Manager is responsible for overall store operations, driving sales, ensuring exceptional customer experience, managing staff performance, maintaining inventory accuracy, and safeguarding high-value jewellery assets. The role demands strong leadership, operational excellence, and deep understanding of luxury retail standards.
KEY RESPONSIBILITY AREAS :
1. Sales & Revenue Management
Achieve monthly and annual sales targets.
Drive store profitability and maximize average bill value (ABV).
Monitor daily sales performance and prepare MIS reports.
Plan and execute local marketing activities and promotional campaigns.
Ensure effective upselling and cross-selling of jewellery collections.
2. Customer Experience
Ensure premium customer service aligned with luxury brand standards.
Handle high-value clients and resolve escalations professionally.
Maintain strong customer relationships and encourage repeat business.
Monitor customer feedback and improve service standards.
3. Team Management
Recruit, train, and supervise Jewellery Consultants/Sales Executives.
Conduct daily briefings and motivate team to achieve targets.
Monitor grooming, discipline, and attendance of staff.
Conduct performance appraisals and provide coaching.
4. Inventory & Stock Management
Ensure accurate stock reconciliation and audits.
Monitor inward/outward stock movement and shrinkage control.
Coordinate with HO for replenishment and new collection launches.
Ensure safety and security of gold, diamond, and precious inventory.
5. Operations & Compliance
Ensure smooth daily store operations.
Maintain visual merchandising standards.
Ensure compliance with company policies, GST regulations, and billing accuracy.
Coordinate with security and ensure proper opening & closing procedures.
6. Financial Control
Monitor store expenses and control operational costs.
Ensure proper cash handling and banking procedures.
Prevent pilferage and internal losses.
QUALIFICATIONS & SKILLSETS REQUIRED :
· Graduate/Post Graduate (MBA preferred).
· 4–8 years of experience in jewellery/luxury retail.
· Strong knowledge of gold, diamond, and precious stones preferred.
PERSONAL ATTRIBUTES :
· High integrity and trustworthiness (critical in the jewellery industry)
· Strong decision-making ability
· Well-groomed and presentable
· Result-oriented and proactive
· Ability to handle high-value transactions calmly
PERKS & BENEFITS:
· Casual Leave (CL), Paid Leave (PL), and Sick Leave (SL) as per company policy
· Provident Fund (PF) contribution
Contact Info:
Email ID – sandhya@vasundhraraj.com
Contact no - 6397146522

Work arrangement
No