Director Partnerships

Exceptional Hospitality Starts with You
This role is based at one of our corporate offices in McLean, VA or New York City, NY
At Hilton, we are leveraging partners, commercial opportunities, guest experience and data to drive value for our guests, owners and enterprise. Our mission is to deliver high-impact, efficient media solutions that connect global partners to meaningful audiences while preserving the integrity of the guest experience.
Reporting to the Vice President, Commercial Partnerships, the Director, Partnerships will be is focused on leading new business development and supporting launch, activation and partner relationships for all data, and CMN partnerships. Collaborate across marketing, loyalty and other partnerships teams to more broadly develop these relationships into commercial opportunities. A focus on securing and growing the value of new Partnerships across key categories, including travel, retail, entertainment, media, lifestyle, luxury, wellness, amongst others.
This role sits at the intersection of strategy, business development, media, and commercialization. The ideal candidate brings strong business acumen, negotiation prowess, with experience building and scaling commercial partnership.
As a key member of the Commerce Media Network (CMN) leadership team, you will help shape the future of Hilton's commercial partnerships ecosystem, developing solutions that create value for guests, partners, owners, and Hilton, while upholding the trust and brand standards that define the Hilton experience.
This position represents the business interests of both Hilton and each Partner, with the primary goal of creating commercial value from Hilton's assets and activating all partnerships across the Program's global products and platforms to create incremental value and demonstrable ROI for Program and Partners alike. The role is focused on the new business development and optimization of a robust partnership sales pipeline & process, onboarding model, and growth strategy to secure, develop, launch, activate, and grow the value of strategically aligned partnerships with high-profile brands that accelerate member engagement and drive sustainable revenue generation for Hilton.
What you'll do during a typical day:
Work with the CMN leadership & cross-functional teams to develop and execute a data & media partnership business development plan - focused on partnership categories, across domestic and global markets - adding new partners to support commercial goals, while delivering value to members and brand affinity to the Program and partners alike. Continuously monitor the competitive landscape to inform the strategic direction.
Oversee developing and maintaining a healthy pipeline of prospective partners across leading B2C (& possibly B2B) categories and brands. Establish and optimize an integrated sales process with other business units to support revenue growth from new partnerships. Oversee contract negotiations to onboard new partners, ensuring contract compliance with intercompany agreements.
In partnership with the Head of Media & Ad Product, develop pricing frameworks, packaging strategies and forecasting models, Hilton's assets to maximize revenue and contribution margin.
Support the team to create and execute best in class Partnership experiences, products, operating models and marketing campaigns for new Partnerships, to generate buzz, bring the value of the Program to life for members across all categories of discretionary consumer spend, and maximize ROI for all stakeholders.
Work in partnership with other Hilton business units to develop and execute the strategy to collaborate, cross-sell and further monetize Partnerships in collaboration with teams leading new and emerging opportunities to expand the value of Partnerships and member data.
Establish standards for campaign measurement, audience performance, and business impact reporting.
Partner with Technology and Data teams to operationalize ad tech integrations, measurement frameworks (including incrementality and attribution), and performance reporting that enable closed-loop insights and operational efficiency.
How you'll collaborate with others:
Work closely with the Vice President, Commercial Partnerships to align product priorities with enterprise strategy, P&L objectives, and governance guardrails.
Partner the Head of Media & Ad Products to develop media kits, rate cards, playbooks, and commercialization frameworks that accelerate pipeline conversion and advertiser retention.
Collaborate with Marketing, Technology, Legal/Privacy, Brand, Digital, Loyalty, and Finance teams to ensure product execution aligns with Hilton's guest-first standards, brand integrity, and compliance requirement

Work arrangement
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