Operations Management Trainee

Company Description Saruh is an AI-powered restaurant intelligence platform that helps restaurants make smarter, data-driven decisions. Designed for restaurant owners, operators, and multi-outlet brands, Saruh converts complex operational data into clear, actionable insights. The platform provides visibility into sales, profitability, marketing performance, customer reviews, and daily operations. By simplifying data and highlighting key trends, Saruh enables teams to improve efficiency, enhance customer experiences, and drive sustainable growth.
Role Description The Operations Management Trainee will support day-to-day restaurant intelligence and operations activities, ensuring smooth use of Saruh’s platform by client teams. This full-time, on-site role in Thane involves monitoring operational data, preparing performance reports, and assisting in the implementation of process improvements across sales, profitability, marketing, and customer experience. The trainee will coordinate with internal teams and restaurant clients to track operational issues, document workflows, and help standardize best practices. Responsibilities also include handling basic project coordination, supporting customer service initiatives, and contributing to continuous improvement of operational processes.
Qualifications
Strong Analytical Skills to interpret data, identify trends, and generate actionable insights.
Foundational knowledge of Operations Management to support process optimization and daily workflow coordination.
Effective Communication and Customer Service skills to collaborate with internal teams and restaurant clients.
Basic Project Management skills to assist in planning, tracking, and executing operational initiatives.
Bachelor’s degree in Business, Operations, Hospitality Management, or a related field (or equivalent practical experience).
Comfort with technology and data tools; familiarity with dashboards or analytics platforms is an advantage.
Detail-oriented, organized, and able to manage multiple tasks with a focus on quality and timelines.
Interest in the restaurant, hospitality, or food service sector and willingness to learn in a fast-paced environment.

Work arrangement
No