Security Supervisor

Company Description HOTEL TUNGA REGENCY PRIVATE LIMITED operates a well-established hospitality property located at Plot No. 37, Sector 30A, Vashi, Navi Mumbai, Maharashtra, India. The hotel serves a diverse mix of business and leisure guests in one of Mumbai’s key commercial hubs. Team members work in a professional environment focused on guest satisfaction, safety, and operational excellence. The company offers opportunities to build a long-term career in hotel operations and guest services. Employees are encouraged to contribute to a culture of reliability, integrity, and service.
Role Description The Security Supervisor is a full-time, on-site role based at HOTEL TUNGA REGENCY in Mumbai. This position oversees day-to-day security operations, including monitoring entrances and exits, supervising security staff, and ensuring compliance with hotel safety procedures. The Security Supervisor conducts regular patrols of the premises, manages CCTV and access control systems, and responds promptly to incidents, emergencies, and guest safety concerns. The role includes coordinating with hotel management, documenting security events, and maintaining accurate reports and logs. The Security Supervisor also supports guest service by addressing inquiries professionally, guiding visitors, and helping maintain a calm and secure atmosphere throughout the property.
Qualifications
Strong supervisory skills with experience leading security teams and coordinating shifts.
Practical knowledge of physical security, including patrolling, CCTV monitoring, and access control.
Effective communication skills for interacting with guests, colleagues, and external agencies.
Customer service orientation with the ability to handle guest concerns tactfully and professionally.
Operations management skills to implement security procedures, maintain logs, and support hotel policies.
Previous experience in hotel or facility security supervision is preferred.
Knowledge of basic emergency response and safety protocols; familiarity with local regulations is an advantage.
Ability to work flexible hours, including evenings, weekends, and holidays as required.
Minimum of a high school diploma; additional security or safety certifications are beneficial.
Capability to stand, walk, and perform physical tasks as part of routine security duties.

Work arrangement
No