Live opening · Posted 12 days ago
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Manager – Loyalty & Referral Marketing
DS-MAX Properties | Bengaluru | Full-time
About the Role
We are looking for a Manager – Loyalty & Referral Marketing to build and scale our customer loyalty and referral programs, driving incremental sales through our existing customer base.
Key Responsibilities
Develop and manage customer loyalty & referral programs.
Generate qualified leads and bookings through existing customers.
Drive customer engagement, advocacy and repeat business.
Plan customer meets, referral campaigns and engagement initiatives.
Work closely with Sales, CRM and Marketing teams.
Track referral leads, conversions, bookings and revenue.
Manage CRM/customer database and identify cross-sell opportunities.
Measure program performance and ROI.
Candidate Profile
6–10 years experience in Loyalty, Referral, CRM or Customer Engagement.
Real Estate experience is must.
Strong understanding of customer lifecycle and referral marketing.
Commercial mindset with strong communication and stakeholder-management skills.
Proven ability to deliver measurable business results.
Work arrangement
No
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