Social Media Associate

We are seeking a detail-oriented social media associate to support the planning, scheduling, monitoring, reporting, and optimization of organic social media across multiple markets. This role will manage social calendars, intake requests, platform publishing, YouTube operations, employee advocacy support, tagging and performance reporting. The ideal candidate is highly organized, comfortable working across teams, markets and time zones and committed to accuracy, clear communication and consistent execution against global social media standards.
Key Responsibilities:
Manage and quality-check social intake requests to ensure required copy, creative, links, tracking, approvals and posting details are complete.
Schedule, publish and monitor organic social posts across approved platforms and markets.
Assist with paid social execution and reporting.
Maintain social calendars and flag conflicts, timing risks or priority changes.
Support YouTube uploads, descriptions, thumbnails, tags, playlists, embed codes and performance reporting.
Build and validate UTM parameters and other tracking requirements.
Support recurring social reporting by organizing platform data, checking data accuracy and identifying basic performance trends.
Assist with employee advocacy platform execution, reporting and content coordination.
Ensure social posts comply with established social media standards, templates, brand guidelines and channel best practices.
Maintain competitive examples and platform best practices to support social planning.
Qualifications:
2+ years of hands-on experience managing social channels
Experience working with global or multi-market teams and working across time zones
Experience posting, monitoring and reporting on social media natively across multiple platforms (LinkedIn, Facebook, Instagram, X, YouTube)
Experience using social media management platforms (Hootsuite preferred but not required) and employee advocacy platforms.
Basic understanding of social reporting platforms and performance metrics
Strong attention, analytical skills and the ability to interpret complex data sets.
Excellent communication and collaboration skills with experience working across multiple teams and countries
Detail-oriented with a strong focus on data accuracy and integrity
Ability to manage multiple projects and meet deadlines in a fast-paced environment
Proficiently in Microsoft Office, especially Excel and PowerPoint
Preferred Qualifications:
Experience with other digital marketing channels
Experience with Click-Up, Marketo, Microsoft Dynamics (or another CRM platform) and Demandbase (or another ABM platform)
Familiarity with web analytics tools (Google Analytics, Adobe Analytics)
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Work arrangement
No