TikTok Shop Manager

Our client in the wellness space is hiring a TikTok Shop Manager!
The role
We're looking for a TikTok Shop Manager to own the day-to-day operation and growth of our TikTok Shop storefront. This hands-on role will manage listings, promotions, pricing, inventory, compliance, affiliate activity, and livestreams while working closely with Creative, Growth, and Operations to keep the shop optimized, stocked, and set up to convert. This is a great fit for someone with 1–3 years of experience in e-commerce, marketplace, or social commerce operations who wants to grow into owning a full channel.
What you’ll do
Manage the TikTok Shop storefront, including listings, pricing, descriptions, images, categories, and promotions.
Monitor shop health, compliance, order metrics, and response times, resolving issues quickly.
Coordinate inventory with Ops/Fulfillment to keep listings accurate and in stock.
Manage promotions, deals, vouchers, and flash sales aligned with sales calendars.
Recruit and manage TikTok Shop affiliates and creators, including commissions, samples, and communication.
Coordinate livestreams and shoppable video events with creators and internal teams.
Track GMV, orders, conversion rate, and affiliate sales, reporting on performance.
Monitor TikTok Shop policy, feature, and algorithm changes to identify risks and opportunities.
Partner with Creative to optimize content and listings for shop performance.
Who you are
1–3 years of experience in e-commerce operations, marketplace management, or social commerce, with TikTok Shop experience strongly preferred.
Hands-on experience managing a storefront on TikTok Shop, Amazon, Shopify, or a similar platform.
Comfortable with TikTok Shop Seller Center or able to become fluent quickly.
Detail-oriented and organized, with strong attention to listings, compliance, and inventory.
Familiar with e-commerce and affiliate metrics such as GMV, conversion rate, AOV, and commissions.
Experience coordinating with creators, affiliates, or influencers is a plus.
Clear communicator who can coordinate across Creative, Ops, and Fulfillment.
Strong understanding of TikTok trends, shopping content, and consumer behavior.
Comfortable in a fast-paced, remote DTC environment.
Nice to have
Experience with TikTok Shop affiliate and creator marketplace tools.
Experience in wellness, supplements, CPG, or food and beverage.

Work arrangement
No