Sales Specialist

Company Description CERF Solutions Pvt. Ltd. is a provider of advanced communication technology, offering a unified platform that integrates SMS, Voice, Email, WhatsApp, and AI chatbots for seamless engagement. The company focuses on helping businesses connect with their audiences through scalable, secure, and dependable communication tools. Its platform supports critical alerts, marketing campaigns, and transactional updates with personalized, multi-channel messaging enriched by rich media and interactive features. AI-powered automation enhances customer experiences, improves response rates, and strengthens loyalty. Backed by a team with more than 100 years of combined enterprise experience, CERF delivers innovative, reliable, and scalable products that build customer trust.
Role Description This is a full-time, on-site Sales Specialist role based in Noida. The Sales Specialist will identify and qualify leads, conduct product demonstrations, and present tailored solutions to prospective and existing clients. The role includes managing the sales pipeline, preparing proposals, negotiating terms, and closing deals to meet or exceed revenue targets. The Sales Specialist will collaborate with customer service and technical teams to ensure smooth onboarding and ongoing client satisfaction, while gathering feedback to inform product and process improvements. Daily responsibilities also include maintaining accurate records in the CRM system, participating in sales training, and staying updated on market trends and CERF’s product innovations.
Qualifications
Strong Communication skills, including clear presentation, active listening, and relationship-building abilities.
Customer Service and client-facing skills to handle inquiries, resolve issues, and maintain long-term partnerships.
Proven Sales capabilities in lead generation, pipeline management, negotiation, and deal closure.
Experience in Training or mentoring team members on products, sales techniques, and best practices.
Sales Management exposure, such as forecasting, reporting, and coordinating with cross-functional teams.
Familiarity with B2B technology or SaaS solutions, ideally in communication or marketing automation domains.
Comfort with using CRM tools and basic data analysis to track performance and identify opportunities.
Bachelor’s degree in Business, Marketing, or a related field, or equivalent practical experience.
Ability to work on-site in Noida and adapt in a fast-paced, target-driven environment.

Work arrangement
No