Administrative Assistant - REMOTE

#boost2026
Gordian Staffing, A New Way of HR
We focus on helping small and medium-sized enterprises in the United States and Canada to make business more accessible by offering specialized services and providing high-quality people solutions for those organizations, constantly growing and looking for better results in their markets.
About Our Client
A well-established company specializing in community and property management services. They work with residential communities such as homeowner associations, condominiums, and planned developments, providing operational support, financial management, and administrative services.
As An Admin Assistant, You Will Be Responsible For
Help with administrative coordination, homeowner communication, and back-office support.
Essential Duties And Responsibilities
Handle incoming phone calls (low volume) and manage emails/messages (high volume).
Process architectural requests (home improvement applications from homeowners).
Create and track work orders, including coordinating with vendors.
Communicate with homeowners, vendors, and internal team members (CAMs and ACAMs).
Help homeowners understand processes such as violations, appeals, and general requests.
Create and manage tasks in the system.
Support general administrative and back-office tasks.
Set up homeowner accounts for online payments.
Coordinate with office staff for gate key pick-ups and scheduling.
Prepare documents and reports for board meetings.
Support Community Managers.
Work Schedule
Monday - Friday
Standard time: 09:30 am - 06:30 pm Mexico City time
Daylight saving: 08:30 am - 05:30 pm Mexico City time
This position is remote and open to all over the country, but you'll be required to visit our offices in CDMX or GDL on the first day (expenses are covered by you)
**Available only for applicants living in Mexico**
Benefits
Competitive Salary (According to experience).
Remote Work.
Work Stability.
Computer equipment.
Christmas bonus of 30 days (Aguinaldo).
12 vacation days after the first year.
IMSS.
Major medical insurance since day 1.
After The 3-month Probation Contract, We Add The Following
Minor medical insurance (Clinic may vary according to your city).
Food vouchers (10% of the gross salary).
Restaurant tickets ($2,069 pesos).
Saving fund (8% of the gross salary).
Life Insurance.
Minimum Requirements
*Only resumes/CVs in English will be reviewed*
Min. 50 Mbps Internet Speed
1–2 years of experience in an administrative or similar role (HOA or property management experience is a plus).
Strong English skills, both written and verbal, with professional communication abilities.
Proficiency with office software and CRM.
Highly organized and detail-oriented
Competencies
Organized Ability to prioritize Customer Oriented Proactive Active Listener Attention to Detail Communication Skills Reliable Written communication Skills

Work arrangement
No