Travel Manager

Company Description Onholidays Travel Company designs customized travel experiences that reflect the diverse interests and preferences of its clients. The company offers comprehensive services across leisure travel, corporate travel, group tours, and adventure trips. Guided by a vision to be a leading travel agency, Onholidays focuses on inspiring travelers to explore the world while supporting sustainable tourism practices. Its mission is to deliver exceptional journeys through personalized planning, expert guidance, and strong customer service. Team members contribute directly to creating memorable, responsible travel experiences for travelers from different backgrounds.
Role Description This full-time Travel Manager role is an on-site position based in Hyderabad. The Travel Manager will oversee end-to-end travel planning, including coordinating itineraries, booking flights, accommodations, and local transportation for individual and group travelers. The role involves consulting with clients to understand their preferences, providing expert travel advice, and ensuring that all arrangements align with budget, timelines, and safety standards. The Travel Manager will manage vendor relationships, negotiate rates, and monitor bookings to prevent and resolve travel disruptions. Daily responsibilities also include maintaining accurate records, handling customer queries and escalations, supporting sales initiatives, and collaborating with internal teams to improve service quality and traveler satisfaction.
Qualifications
Strong Communication skills, including clear verbal and written interaction with clients, vendors, and internal teams.
Proficiency in Travel Management and Travel Arrangements, covering itinerary design, bookings, and coordination for diverse travel needs.
Demonstrated Customer Service abilities, with a focus on responsiveness, problem-solving, and traveler satisfaction.
Experience in Sales within the travel or hospitality sector, including cross-selling and upselling travel services.
Knowledge of travel booking tools, GDS systems, and online reservation platforms.
Ability to work in a fast-paced environment, manage multiple itineraries, and maintain attention to detail.
Understanding of sustainable tourism practices and willingness to promote responsible travel options.
Relevant education in Travel and Tourism, Hospitality Management, Business, or a related field; prior experience as a Travel Manager or similar role is highly beneficial.

Work arrangement
No