operation analyst

Company Description SkillOrbit is a growth-focused solutions platform that combines E-Learning, HR Consultancy, and IT Services to help individuals and organizations succeed in a rapidly changing world. The company delivers industry-focused learning programs, mentorship-driven experiences, and skill-based training that strengthen employability and professional capabilities. Through its HR consultancy services, SkillOrbit supports businesses in building high-performance teams and aligning talent with organizational goals. Its IT services provide scalable digital solutions that drive innovation, optimization, and competitiveness. SkillOrbit positions itself as a partner in growth, talent enablement, and digital transformation for learners and organizations alike.
Role Description This is a full-time, on-site Operation Analyst role based in Bengaluru. The Operation Analyst will monitor and analyze operational data, identify process inefficiencies, and recommend improvements to enhance service delivery across E-Learning, HR, and IT functions. The role involves preparing reports and dashboards, supporting financial and performance analysis, and collaborating with cross-functional teams to implement operational best practices. The Operation Analyst will assist in resource planning, tracking key performance indicators, and ensuring compliance with internal policies and client requirements. The individual will work closely with stakeholders to resolve operational issues, support customer-facing teams, and contribute to continuous improvement initiatives.
Qualifications
Strong analytical skills, including data interpretation, problem-solving, and process analysis.
Effective communication skills for presenting insights, collaborating with teams, and engaging with stakeholders.
Foundational knowledge in finance and accounting to support budgeting, cost analysis, and performance tracking.
Customer service orientation with the ability to understand client needs and support operational excellence.
Bachelor’s degree in Business, Finance, Operations Management, Engineering, or a related field.
Proficiency in spreadsheets and data tools (e.g., Excel, Google Sheets; experience with BI tools is a plus).
Attention to detail, time management, and the ability to manage multiple tasks in a dynamic environment.
Prior experience in operations, consulting, or analytics in education, HR, or IT services is an advantage.

Work arrangement
No