D365 CRM Engineer

Role Overview
We are looking for a hands-on D365 CRM Engineer to design, develop, customize, and support Microsoft Dynamics 365 CRM/Customer Engagement solutions. The role involves working with Dataverse, Power Platform, integrations, plugins, workflows, and APIs to build scalable enterprise CRM solutions.
Key Responsibilities
Develop and customize Dynamics 365 CRM / Customer Engagement solutions.
Build plugins, custom workflows, business rules, JavaScript, and Power Automate flows.
Develop solutions using Dataverse, Power Apps, and Power Platform.
Design and implement integrations between D365 and external applications using REST APIs, Web APIs, Azure services, and middleware.
Configure entities, relationships, forms, views, business process flows, security roles, and business rules.
Develop and maintain custom APIs, integrations, and data migration processes.
Troubleshoot performance, integration, security, and production issues.
Work with functional teams to translate business requirements into technical solutions.
Follow development standards, source control, deployment, testing, and release processes.
Support CI/CD and deployments across development, QA, UAT, and production environments.
Required Skills
Strong hands-on experience with Microsoft Dynamics 365 CRM / CE.
Strong knowledge of Dataverse and Power Platform.
Experience developing D365 plugins using C#/.NET.
Strong experience with JavaScript/TypeScript for CRM customizations.
Experience with Power Automate and Power Apps.
Strong understanding of D365 Web API, REST APIs, and integrations.
Experience with Azure services used for CRM integrations.
Understanding of D365 security model, roles, teams, business units, and privileges.
Experience with SQL and data migration/integration concepts.
Knowledge of Git, Azure DevOps, CI/CD, and deployment pipelines.
Preferred Skills
Experience with Azure Functions, Service Bus, Logic Apps, API Management, or Event Grid.
Experience with Dynamics 365 Sales, Customer Service, or other CE modules.
Experience with Power Platform ALM and managed/unmanaged solutions.
Knowledge of PCF controls.
Experience working in large enterprise or regulated environments.
Strong troubleshooting and performance optimization skills.
Qualifications
Bachelor's degree in Computer Science, Engineering, or a related field.
Typically 5+ years of experience in Dynamics 365 CRM/CE development, with strong hands-on engineering experience.

Work arrangement
Yes