Growth Operations & Community Manager

We are looking for a Growth Operations & Community Manager to support our commercial team across CRM management, account research, sales enablement, community engagement, PR, and industry events.
Key Responsibilities
Own and maintain the CRM, including data tagging, segmentation, data quality, and database updates.
Conduct account research and market intelligence to identify target companies, decision-makers, projects, and business opportunities.
Build actionable target account lists for the sales and outbound teams.
Create and maintain sales & pre-sales materials including presentations, solution briefs, catalogues, proposals, case studies, and templates.
Develop email templates, outreach sequences, and follow-up content for the commercial team.
Manage PR, industry media, online communities, forums, and professional networking initiatives.
Coordinate exhibitions, webinars, conferences, meetups, booth assets, vendors, and event logistics.
Support the commercial team with research, documentation, reporting, and day-to-day operational requirements.
Track CRM health, account research, sales assets, community activities, PR initiatives, and event support.
Use AI tools such as ChatGPT and Claude for research, content creation, documentation, analysis, and process improvement, with proper verification.
Required Skills
1–5+ years of experience in Growth/Marketing Operations, CRM, Sales Enablement, Market Research, or Commercial Operations.
Hands-on experience with CRM management, data segmentation, account research, and database management.
Experience using LinkedIn Sales Navigator, search engines, and industry sources for research and list building.
Strong ability to create sales presentations, business documents, outreach content, and marketing collateral.
Excellent English and Hindi communication and business writing skills.
Strong coordination, organizational, and project-management skills.
Comfortable working with AI tools such as ChatGPT/Claude.
High attention to detail and strong data accuracy.
Good to Have: B2B experience in Digital Signage, AV Solutions, IT Hardware, SaaS, Enterprise Technology, or System Integration, software along with experience in community management, PR, exhibitions, webinars, events, or Account-Based Marketing.

Work arrangement
No