Live opening · Posted 3 days ago

Tech Support - Spanish

Wilyer · Gurugram, Haryana, India (On-site)

Linkedin No

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At a glance

The key details from the original listing.

Posted 3 days ago

CompanyWilyer

LocationGurugram, Haryana, India (On-site)

Work modeNo

Source

Listed3 days ago

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About the role

Description supplied by the original job listing.

We are looking for a Spanish-speaking Technical Support Executive to assist customers with technical queries, troubleshooting, and product-related support. Freshers with good Spanish language skills are also welcome to apply.
Key Responsibilities:
Provide technical support to customers through email, chat, and calls.
Understand customer issues and provide appropriate troubleshooting solutions.
Handle and resolve technical queries related to products/software.
Guide customers step-by-step in resolving technical problems.
Escalate complex issues to the relevant technical team when required.
Maintain proper records of customer issues, resolutions, and follow-ups.
Coordinate with internal teams to ensure timely resolution of customer concerns.
Communicate professionally with Spanish-speaking customers.
Required Skills:
Spanish language proficiency is mandatory.
Good communication skills in Spanish and English.
Basic technical troubleshooting knowledge.
Good problem-solving and customer-handling skills.
Freshers can apply.
Willingness to learn technical products and processes.
Salary: Up to ₹25,000 per month

Work arrangement
No

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