Scheduling Coordinator - Hematology Oncology

Job Title
Scheduling Coordinator Hematology Oncology
1100 E Michigan Ave
Ste 307
Jackson, MI 49201
Full Time
Days
About the Department
Join our dedicated team at Henry Ford Health's Jackson hospital campus, a cornerstone of care in mid-Michigan. Surrounded by the natural beauty of lakes and parks, our Jackson location offers a warm, community-focused environment where you can make a meaningful impact. Here, you'll work alongside compassionate professionals to deliver high-quality care in a close-knit setting, serving patients with excellence and empathy.
Henry Ford Hematology & Oncology - Jackson (Gayle M. Jacob Cancer Center), now a part of Henry Ford Cancer, focuses on the treatment of cancer through medication, including chemotherapy (as opposed to radiation or surgery).
From the Hiring Manager: Our Scheduling Coordinators handle very complex scheduling for our patients - labs, provider appointments, infusions (100s of different medications and time frames for our infusion room), injections, port flushes, diagnostic testing, referrals etc.
Role Overview
As a Scheduling Coordinator, you'll play a vital role in ensuring seamless patient care by coordinating surgeries, appointments, and diagnostic procedures. You'll support physicians, clinical staff, and patients by managing schedules, obtaining authorizations, and providing education. Your work will directly contribute to a smooth and efficient healthcare experience for our patients.
Why Henry Ford Health
At Henry Ford Health, we are relentless advocates for exceptional care for our patients, communities, and each other. We come to do meaningful work and grow our careers, and we stay for the connection, support, and shared pride in making the impossible, possible.
What You Will Do
Coordinate and schedule surgeries, post-op appointments, and surgical clearances.
Arrange pre-admission testing, procedures, and diagnostic testing.
Manage referrals and obtain insurance authorizations.
Provide patient education to ensure informed and prepared care.
What You Will Need
What We Offer
At Henry Ford Health, you¿ll find opportunities for career growth, collaboration with diverse teams, and the chance to contribute to mission-driven work. We foster a culture of continuous learning and innovation, empowering you to make a difference in healthcare.
Join Our Team
Ready to make an impact? Apply now and be part of our mission to deliver exceptional care.
Required Qualifications
Graduation from high school or equivalent.
Experience in a clinical or healthcare setting.
Ability to maintain high customer service standards and follow organizational protocols.
Strong teamwork skills with managers, physicians, and clinical staff.
Proven ability to anticipate issues and suggest improvements.
Highly organized with attention to detail.
Effective written and verbal communication skills.
Solid understanding of medical terminology.
Preferred Qualifications
Minimum of two years of scheduling experience.
EPIC experience and knowledge of CPT, ICD9, ICD10 codes.

Employment type
Full-time

Work arrangement
No