Rapid Response Technician

Description
At Refined Technologies, we believe operating with an eternal purpose fuels excellence. This guides everything we do; it gives us a purpose that is greater than ourselves. RTI is the leader in the chemical cleaning segment of the refining industry, providing patented chemistries, processes, and equipment for cleaning and treating units during shutdowns. While focused on clients, we are fueled by our mission to: Honor God Always, Help People Develop, Pursue Excellence, and Earn a Profit.
Rizon, a Refined Technologies company, is a specialty chemicals provider committed to innovation, performance, and operational excellence inside refineries and critical industrial operations. Built on Refined Technologies’ foundation of technical service and safety, Rizon is expanding rapidly to meet customer needs with customized chemical solutions that deliver measurable results.
We are seeking experienced and performance-driven Rapid Response Technician to support the growth and execution excellence of Rizon’s chemical services in the field. This role will serve as a technical advisor and performance advocate, ensuring that we deliver exceptional results that meet both internal standards and customer expectations. This role will manage chemical applications, calibrating equipment, and resolving customer challenges on site.
Key Responsibilities
Chemical Inventory Management
Equipment Maintenance
Chemical Deliveries
Sample Collection
Lab testing
Oversee temporary injections (set-up and chemical dosage)
Field Data Monitoring/ updating Rizon App
Perform sampling, delivery, and related field activities.
Plan and prepare for jobs, including crew instructions and equipment requirements.
Manage the full scope of field operations—job design, execution, and follow-up—ensuring customer satisfaction
Work is driven by real-time demand rather than a fixed schedule, requiring flexibility to adapt to changing market conditions and variable maritime timelines.
Perform a range of technical tasks aligned with refinery operations, supporting maritime cargo treatment projects from mobilization through completion and demobilization.
Requirements
Required:
Ability to be in New Orleans within one hour of notice, as required by business or client needs.
2+ years of refining or chemical plant experience
High School Diploma or GED
Strong attention to detail and good record keeping habits
Flexibility to work rotating shifts, weekends, or be on call, depending on site requirements.
Ability to work independently and follow technical instructions
Preferred
Associates degree or technical certification
Knowledge of chemical dosing systems
Lab experience
Maritime or petroleum inspection experience
Working Conditions / Physical Demands
The Company requires a pre-employment physical in which an objective medical professional will determine whether you can safely meet the physical demands of the role.
Duration Of Workhours
Typically, 12 continuous hours that may extend up to 16 – 18 hours if an emergent need exists, for up to 14 days in a row.
Day shift and/or night shift
Working Conditions
Uneven or unstable ground, and wet, muddy, or slippery surfaces and footings.
Outside locations in extreme temperatures and weather conditions including wind, rain, snow, and other forms of inclement weather.
Routine, intermittent exposure to noise more than 85 dBA-TWA.
Environments that may necessitate the use of respiratory protection for the shift duration
Half-face, full-face, and / or supplied air
Medical clearance to use respiratory protection is required
Quantitative fit testing for specific respiratory protection is required
Physical Demands
Work at heights up to 150 ft/ 45 m accessed via stairs, climbing ladders, or critical lifts by cranes. This requires an ability to climb ladders and stairs without issue.
Lifting and carrying up to 40 lbs., without assistance.
Pushing / pulling up to 100 lbs., without assistance.
Standing and walking for up to 12 to 16 hours daily with minimal rest breaks. May exceed 10,000 to 15,000 steps per day.
Bending and stooping repeatedly and performing tasks including twisting or turning valves and using wrenches and hand tools.
TRAVEL REQUIREMENT
The position will be based at a client site with travel up to 100%
Why Join Rizon?
We are a fast-paced, dynamic, and entrepreneurial-minded organization full of servant-hearted leaders. Want to know more about our culture? Check out the RTI Playbook.
Entrepreneurial Ownership: Build and lead a region like it's your own business—with the support of Refined Technologies.
Impactful Work: Solve real operational challenges with innovative chemical solutions.
High-Performance Culture: Join a mission-driven organization with strong values, technical expertise, and growth momentum.
Career Growth: As Rizon expands, so will your leadership opportunities.
About Refined Technologies
RTI is a global industrial solutions provider delivering value to process facilities through expert-level refinery professionals skilled in operations, engineering, and process supervision. RTI helps those who fuel the world produce energy more effectively by delivering safe, fast, and predictable shutdowns in upstream and downstream facilities through innovative operations teams and revolutionary cleaning technologies.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Applicants for regular U.S. positions must be authorized to work in the United States for Refined Technologies, Inc. without the need for sponsorship of an immigration authorization or visa (e.g., TN, H-1B, or other employment-based immigration authorization or visa).
All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, protected veteran status, or other protected status under federal, state, or local laws.

Work arrangement
Yes