Case Manager Assistant

GENERAL SUMMARY:
The Case Manager Assistant provides essential support to Case Managers by assisting with concrete patient-related tasks and various clinical interventions. This position serves patients, families, and others who are requesting assistance from the Case Management & Social Work Services Department but who are not currently receiving services from another staff member. The Case Manager Assistant supports the department by performing a variety of office-related responsibilities, including assisting with special medication fund programs, updating resource materials, and issuing Medicare Important Messages to patients as needed.
EDUCATION/EXPERIENCE REQUIRED:
High School diploma or G.E.D. equivalent
Associate's degree preferred or equivalent healthcare experience
REQUIRED SKILLS & COMPETENCIES:
Good verbal and written communication skills
Ability to read, write, and speak English fluently
Strong critical thinking and problem-solving skills
Good organizational skills
Ability to multitask effectively
Strong interpersonal skills with ability to develop and maintain trusting relationships
Ability to conduct self in a professional manner
Flexibility and adaptability to changing priorities
Ability to complete assigned tasks with minimal supervision
Physical ability to move freely about the facility to visit patients

Employment type
Full-time

Work arrangement
No