Deputy Manager For Australia Opportunities

Company Description Esse India is a Delhi-based immigration consulting firm specializing in Canada visa and immigration services at a competitive price point. The team is well-versed in immigration rules and regulations and focuses on delivering high-quality visa consulting support. Since its establishment, the firm has aimed to provide trustworthy, value-driven services that meet client expectations. Esse India emphasizes client satisfaction, ensuring that individuals seeking visa assistance receive reliable guidance and support throughout the process.
Role Description The Deputy Manager for Australia Opportunities is a full-time, on-site role based in Australia. This position is responsible for overseeing and promoting Australia-focused immigration and visa consulting services, including managing client inquiries, assessing eligibility, and guiding clients through application processes. The role involves coordinating with internal consultants, maintaining up-to-date knowledge of Australian immigration policies, and ensuring accurate documentation and timely submission of applications. The Deputy Manager will support business development efforts, prepare reports on client cases and market trends, and contribute to process improvements. The role also includes training and mentoring team members, maintaining high standards of client service, and collaborating with management to achieve growth and service excellence targets.
Qualifications
Strong knowledge of immigration and visa processes, particularly related to Australia, and the ability to interpret and apply relevant regulations.
Experience in client relationship management, including handling inquiries, providing consultations, and managing expectations throughout the application lifecycle.
Skills in documentation review, case assessment, and attention to detail to ensure complete and accurate applications.
Business development and coordination skills to support Australia-focused service offerings, partnerships, and market outreach.
Excellent written and verbal communication skills in English, with the ability to explain complex procedures in a clear, accessible manner.
Strong organizational and time-management abilities to handle multiple client cases and meet deadlines.
Leadership and team-mentoring experience, with the ability to collaborate effectively across departments.

Work arrangement
No