BPO – Client Acquisition | Manager / AGM / GM

BPO – Client Acquisition | Manager / AGM / GM
Location: Noida
Employment Type: Full-Time
Work Mode: Work From Office
Experience: 8–10 Years
Qualification: Graduate
CTC: ₹15–20 LPA
Notice Period: Immediate to 30 Days
Job Description
We are looking for an experienced BPO – Client Acquisition professional at the Manager / AGM / GM level to drive new client acquisition, business development, and revenue growth for our BPO services.
The ideal candidate should have a strong track record in BPO sales, client acquisition, solution selling, lead generation, and end-to-end business development, with experience engaging domestic and/or international clients.
This role is suited for a hands-on business development leader who can build a strong sales pipeline, identify outsourcing opportunities, engage CXO-level decision-makers, and convert prospects into long-term BPO engagements.
Key Responsibilities
Drive new client acquisition for BPO and outsourcing services.
Identify and develop new business opportunities through LinkedIn, email campaigns, cold calling, networking, referrals, industry events, and client meetings.
Identify prospective domestic and international clients with outsourcing requirements.
Build and maintain relationships with CXOs, business heads, procurement teams, and key decision-makers.
Manage the complete sales cycle from lead generation and qualification to proposal, negotiation, and closure.
Understand client requirements and work with internal teams to develop appropriate BPO solutions.
Prepare and deliver business proposals, presentations, commercial proposals, and sales pitches.
Build and maintain a healthy sales pipeline and ensure accurate CRM management.
Achieve monthly, quarterly, and annual client acquisition and revenue targets.
Coordinate with Operations, Recruitment, and other internal teams for smooth client onboarding and transition.
Develop market strategies to expand the BPO client base and increase revenue.
Track market trends, competitor activity, and emerging outsourcing opportunities.
Maintain strong post-sales relationships to identify opportunities for account growth and additional business.
Preferred BPO Process Experience
Candidates with experience selling or acquiring clients for the following services will be preferred:
Customer Support
Technical Support
Sales / Telesales Processes
Lead Generation
Backend Operations
Chat & Email Support
Recruitment Process Outsourcing (RPO)
Candidate Profile
Graduate in any discipline; MBA/PGDM is an advantage.
8–10 years of experience in BPO Sales / Business Development / Client Acquisition.
Proven track record of new client acquisition and revenue generation.
Strong experience in B2B sales and outsourcing/business-process solutions.
Experience handling domestic and/or international clients.
Strong understanding of BPO services and outsourcing models.
Excellent communication, presentation, negotiation, and closing skills.
Strong stakeholder and relationship management capabilities.
Experience working with senior decision-makers and enterprise clients.
Ability to independently build a pipeline, generate opportunities, and convert prospects into business.
Leadership experience and the ability to coordinate with cross-functional teams.
Key Skills
BPO Sales | Client Acquisition | Business Development | B2B Sales | Lead Generation | Revenue Generation | BPO Services | Outsourcing Sales | Customer Support | Technical Support | Sales Process | Backend Operations | Chat & Email Support | RPO | International Sales | Domestic Sales | CRM | Proposal Management | Deal Closure

Work arrangement
No