Live opening · Posted 3 days ago
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About the role
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We're looking for a detail-oriented and compassionate Research Study Assistant III to join our Sleep Center in Novi, United States. In this role, you will provide essential support to our research team by coordinating sleep studies, managing patient interactions, and maintaining accurate documentation. You will play a vital part in ensuring the smooth operation of our clinical research initiatives while maintaining the highest standards of professionalism, compliance, and patient care. Your organizational skills, empathetic approach, and commitment to excellence will directly contribute to advancing sleep medicine research and improving patient outcomes.
Coordinate and schedule sleep study appointments with efficiency, ensuring optimal patient flow and resource allocation
Collect, record, and manage patient data with meticulous attention to detail, adhering to all HIPAA regulations and research protocols
Assist in the setup, monitoring, and maintenance of polysomnography (PSG) equipment, ensuring proper calibration and functionality
Conduct patient intake interviews, obtain informed consent, and explain study procedures in a clear, supportive, and empathetic manner
Maintain comprehensive and organized study documentation, including patient files, consent forms, and research records with accuracy and precision
Monitor patient compliance with study protocols and follow up on any deviations or concerns in a timely and professional manner
Prepare study materials, equipment, and patient rooms prior to scheduled appointments, ensuring all resources are readily accessible
Assist with data entry into electronic health records (EHR) and research databases with accuracy and efficiency, maintaining data integrity
Support the research team with administrative tasks, including scheduling, correspondence, report preparation, and general coordination
Communicate effectively with patients, physicians, and research staff to address questions, resolve issues, and foster collaborative relationships
Ensure all study materials and equipment are properly organized, maintained, and readily accessible for team members
Participate in ongoing training to maintain current knowledge of sleep medicine protocols, research best practices, and regulatory requirements
Demonstrate flexibility and adaptability in a fast-paced clinical research environment while maintaining attention to detail
Prioritize patient safety and well-being in all interactions and study-related activities
**Required Qualifications:**
Proven experience in clinical research coordination, patient support roles, or related healthcare settings
Strong organizational and time management skills with demonstrated ability to manage multiple studies simultaneously
Excellent written and verbal communication skills with the ability to interact professionally with diverse stakeholders
Proficiency with electronic health records (EHR) systems and research databases
Demonstrated ability to maintain accurate, detailed, and organized documentation
Comprehensive knowledge of HIPAA regulations and unwavering commitment to patient confidentiality
Ability to work collaboratively with healthcare professionals, physicians, and research teams
Strong attention to detail with a commitment to data accuracy and integrity
Professional demeanor with the ability to interact compassionately and empathetically with patients
Problem-solving skills and ability to address challenges proactively
Flexibility and adaptability in a dynamic clinical research environment
**Preferred Qualifications:**
Prior experience working in a sleep center or clinical research environment
Knowledge of polysomnography (PSG) procedures and sleep medicine terminology
Phlebotomy certification or hands-on experience with patient specimen collection
Experience with research data management systems and analytical tools
Customer service experience in a healthcare setting
Familiarity with clinical research protocols and regulatory requirements
Certification as a Clinical Research Coordinator (CCRP) or equivalent credential
Experience with patient scheduling systems and appointment management software
Understanding of sleep disorders and sleep medicine principles
Education/Experience Required:
HighSchool Diploma or G.E.D. equivalent.
Six(6) years of work experience, with a minimum of four (4) years research and/or healthcare experience.
OR
Bachelor’s degree in a scientific field, Psychology, Sociology, Anthropology or related field.
Employment type
Full-time
Work arrangement
No
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