Guest Relations Executive

Company Description Urban Vault is a managed office space provider recognized as “Startup of the Year – Managed Office Spaces” for its customized workspace solutions. The company designs and delivers offices that reflect each client’s culture, team structure, and growth plans, handling everything from concept and design to build and workspace management.
Role Description This is a full-time, on-site Guest Relations Executive role based in Bengaluru. The Guest Relations Executive will welcome visitors and clients, manage front desk operations, and ensure a professional, hospitable experience for all guests. Daily responsibilities include greeting guests, handling inquiries, coordinating with internal teams for meetings and office tours, and maintaining accurate visitor logs. The role also involves responding to phone calls and emails, providing information about Urban Vault’s spaces and services, supporting basic sales or lead-qualification activities, and ensuring shared areas are orderly and presentable. The Guest Relations Executive will work closely with the operations and sales teams to support client satisfaction and a positive workspace environment.
Qualifications
Candidates should possess strong Guest Relations and Customer Service skills.
Candidates should possess clear and professional Communication skills.
Candidates should possess experience with Receptionist Duties and front desk management.
Candidates should possess basic Sales skills and comfort in supporting client inquiries.
Prior experience in hospitality, coworking, real estate, or office management is an advantage.
Ability to manage multiple tasks, stay organized, and work effectively in a fast-paced environment.
Proficiency with office tools (email, calendar, spreadsheets) and visitor management systems is beneficial.
Relevant diploma or bachelor’s degree in hospitality, business, or a related field is preferred.

Work arrangement
No