Admission Counselor

Company Description Techiegigs is a digital marketing training firm specializing in practical, hands-on learning that prepares learners for real-world industry demands. The organization offers internships and placement opportunities after the course, connecting students with Facebook business partnered agencies. Courses are designed and delivered by experienced digital marketing professionals to ensure content is current and aligned with industry standards for 2026. Techiegigs focuses on helping learners build employable skills and launch or advance their careers in digital marketing.
Role Description The Admission Counselor role at Techiegigs is a full-time, on-site position based in Delhi, India. The counselor will guide prospective learners through the admissions process by explaining course offerings, internship and placement opportunities, and helping individuals choose programs that fit their goals. Daily responsibilities include responding to inquiries, conducting counseling sessions (in-person, phone, and online), maintaining accurate admission records, and following up with leads to support enrollment targets. The role also involves collaborating with the marketing and training teams to align communication with current programs, participating in events or webinars, and ensuring a positive experience for applicants from first contact through enrollment.
Qualifications
Candidates should possess strong Interpersonal Communication and general Communication skills to engage effectively with prospective learners and internal teams.
Candidates should possess Customer Service skills focused on responsiveness, empathy, and problem-solving in learner-facing interactions.
Candidates should possess Sales-related skills, including lead follow-up, persuasive counseling, and meeting enrollment goals in an ethical and learner-centric manner.
Candidates should possess Education-oriented skills, such as understanding training programs, explaining curricula clearly, and advising learners on suitable learning paths.
Additional beneficial qualifications include prior experience in admissions, counseling, or education services; familiarity with digital marketing or training environments; proficiency with CRM or admission management tools; and a bachelor’s degree in any discipline.
Ability to work on-site in Delhi, India, manage multiple inquiries efficiently, and maintain accurate documentation is required.

Work arrangement
No