D2C Sales Manager

Company Description EDIO_INDIA develops intelligent technologies, tools, data systems, and AI solutions that enable faster and more accurate diagnosis, repair, and recovery of electronic devices. The company’s work is grounded in real-world repair expertise, which is transformed into structured repair data and intelligent tools. These solutions support repair professionals and businesses in improving efficiency, precision, and customer satisfaction. By combining practical knowledge with advanced AI-powered systems, EDIO_INDIA aims to modernize and streamline the electronics repair ecosystem.
Role Description The D2C Sales Manager is a full-time, on-site role based in Karur, responsible for driving direct-to-consumer sales for EDIO_INDIA’s products and solutions. This role involves overseeing the end-to-end sales process, from lead generation and customer outreach to closing sales and managing post-sale relationships. The manager will analyze customer needs, present tailored solutions, and use data-driven insights to optimize sales performance and customer experience. Daily activities include coordinating with marketing and operations teams, tracking sales metrics, managing online and offline channels, and ensuring consistent brand representation. The role also requires identifying new growth opportunities, implementing sales strategies, and supporting customer feedback loops to improve offerings.
Qualifications
Strong direct-to-consumer (D2C) sales experience, including lead generation, pipeline management, and closing high-conversion deals.
Proficiency in sales planning, forecasting, and performance analysis using CRM and sales analytics tools.
Experience collaborating with marketing teams on campaigns, promotions, and customer engagement initiatives.
Solid understanding of consumer behavior, customer journey mapping, and retention strategies.
Excellent communication, negotiation, and relationship-management skills with a customer-centric mindset.
Ability to work on-site in Karur, manage a fast-paced environment, and coordinate with cross-functional teams.
Background in electronics, technology, or related sectors is preferred; familiarity with repair or service-based businesses is an advantage.
Bachelor’s degree in Business, Marketing, Sales, or a related field, or equivalent practical experience.

Work arrangement
No