Site Director

Based out of the company's site in Middleton, WI, the Site Director is responsible for the overall leadership, performance, and strategic direction of the site. This role serves as the senior operational leader, ensuring that site business goals are met through direct oversight of teams in production, lab services, quality control, and process development. The Site Director partners closely with cross-functional leaders across multiple teams to ensure the successful delivery of products and services while maintaining compliance with quality, safety, regulatory, and financial requirements. As directed by leadership, this individual may oversee operations for more than one operational site.
In partnership with respective HR, operational leadership, and cross-functional stakeholders, this individual is expected to foster a positive work environment and a high-performance culture of accountability, continuous improvement, collaboration, and customer satisfaction.
To perform this job successfully, an individual must be able to perform each of the following essential functions satisfactorily:
Provide strategic and operational leadership for the site, ensuring alignment with organizational objectives, customer commitments, and long-term business priorities while serving as the senior leadership representative for site operations
Lead and oversee all site operations to ensure the safe, compliant, efficient, and profitable delivery of products and services while meeting quality, regulatory, and customer expectations
Develop and execute site business and operational strategies that drive operational excellence, scalability, productivity, and sustainable growth
Build and sustain a high-performing culture that promotes employee engagement, accountability, collaboration, inclusion, and continuous improvement across all functions
Lead talent and organizational development initiatives within respective team and business function, including workforce planning, succession management, recruitment, coaching, performance management, and leadership development to ensure organizational capability and readiness
Ensure adherence to all applicable quality, safety, environmental, regulatory, and company requirements, fostering a culture of compliance, risk management, and operational integrity
Manage site financial performance, including budgeting, resource allocation, capital planning, cost management, and profitability improvement initiatives to achieve business objectives
Drive continuous improvement and business transformation efforts through data-driven decision making, process optimization, innovation, and operational excellence methodologies that improve efficiency, quality, and customer experience
Partner with executive leadership and cross-functional stakeholders to align priorities, resolve operational challenges, manage risk, and support the successful execution of strategic initiatives
Monitor, evaluate, and communicate site performance, utilizing key operational, financial, quality, customer, and people metrics to drive accountability, informed decision-making, and achievement of business results
Minimum Qualifications:
Bachelor's degree in business, operations management, engineering, life sciences, manufacturing, supply chain management, or a related discipline—or an equivalent combination of applicable education and relevant work experience
Demonstrated experience leading site-wide operations with accountability for business performance, customer outcomes, operational effectiveness, regulatory compliance, and financial results
Significant leadership experience in a complex operational environment with demonstrated success building, developing, and motivating high-performing teams, including experience leading managers and developing future leaders
Comprehensive knowledge of operational management principles and best practices within manufacturing, laboratory, service, distribution, or other regulated operational environments
Proven ability to develop and execute strategic plans that align organizational objectives with operational priorities and sustainable business growth
Advanced business and financial acumen, including experience with budgeting, forecasting, resource allocation, capital planning, and performance management
Strong understanding of quality systems, regulatory requirements, workplace safety, risk management, and compliance standards applicable to the business and industry
Demonstrated success leading organizations through change, transformation, and continuous improvement initiatives while maintaining employee engagement and business continuity
Proven ability to utilize data, key performance indicators, and business insights to identify opportunities, mitigate risks, drive accountability, and achieve organizational objectives
Preferred Qualifications:
Graduate degree in Business Administration (e.g., MBA) or related field
Lean Six Sigma Green Belt, Black Belt, or equivalent operational excellence certification
Experience leading multiple sites, business units, or geographically dispersed teams
Experience supporting commercial growth, capacity expansion, mergers, acquisitions, or large-scale organizational change initiatives
Behavioural and Interpersonal Competencies:
Resonate and operate in line with LGC’s core value behaviors: Passion, Curiosity, Integrity, Brilliance, and Respect
Exceptional analytical, decision-making, communication, and stakeholder management skills, with the ability to influence outcomes and build effective partnerships across all organizational levels
Exceptional interpersonal and influencing skills with the ability to build collaborative relationships, gain stakeholder commitment, and drive alignment across functions and organizational levels
Proven commitment to customer-focused decision making and the delivery of exceptional customer experiences, operational performance, and service outcomes.
Strong analytical and problem-solving capabilities with the ability to evaluate complex situations, interpret business data, manage risk, and make sound decisions in dynamic environments.
Demonstrated commitment to operational excellence through innovation, continuous improvement, and the effective application of process optimization methodologies.
Established reputation for integrity, professionalism, accountability, and ethical leadership, with a commitment to fostering a culture of trust, compliance, and organizational responsibility

Employment type
Full-time

Work arrangement
No