Knowledge & Enablement Manager

About Damoov
Damoov develops telematics software and APIs used by fleet operators, insurance companies, mobility providers, and technology businesses. Our platform enables customers to collect driving data, monitor trips, improve safety, and integrate telematics capabilities into their own applications.
About the Role
We're looking for a Knowledge & Enablement Manager to build and maintain the documentation, training materials, and knowledge resources that support employees, customers, and partners.
In this role, you'll work with Product, Engineering, Customer Success, Sales, Partnerships, and People Operations to create clear documentation, onboarding materials, training programs, and knowledge bases. You'll help ensure that information is easy to find, easy to understand, and kept up to date as the platform evolves.
The position is suited to someone who enjoys organizing information, creating educational content, and improving how teams share knowledge.
What You'll Do
Create and maintain product documentation, knowledge base articles, guides, and internal documentation
Develop onboarding materials for employees, customers, and partners
Build training resources including presentations, videos, playbooks, and tutorials
Work with Product and Engineering teams to document new features and platform updates
Support Customer Success and Sales with enablement materials
Maintain internal knowledge management systems and documentation standards
Organize training sessions, webinars, and onboarding workshops
Review existing documentation and improve clarity, accuracy, and consistency
Identify knowledge gaps and recommend improvements
Help establish documentation and enablement processes as the company grows
What We're Looking For
Experience in enablement, technical writing, customer education, knowledge management, training, or a similar role
Excellent written and verbal communication skills
Ability to explain technical concepts in clear, simple language
Experience creating documentation, training materials, or educational content
Strong organizational and project management skills
Attention to detail and commitment to producing high-quality documentation
Ability to work across Product, Engineering, Customer Success, Sales, and other teams
Comfortable working in a fast-paced technology environment
Nice to Have
Experience with B2B SaaS products, APIs, SDKs, or developer platforms
Experience using knowledge base or documentation platforms
Experience creating video tutorials, webinars, or online learning materials
Familiarity with customer onboarding and product adoption programs
Experience working in a startup or growing technology company
Why Join Damoov
Build the documentation and learning resources used across the company
Work closely with Product, Engineering, Customer Success, and Sales teams
Help improve how employees, customers, and partners learn and use our platform
Join a growing software company developing telematics technology for customers around the world

Work arrangement
Yes