Product Operations Specialist

About Damoov
Damoov develops telematics software and APIs used by fleet operators, insurance companies, mobility providers, and technology businesses. Our platform helps customers collect driving data, monitor trips, improve safety, and integrate telematics capabilities into their own applications.
About the Role
We're looking for a Product Operations Specialist to help improve how Damoov plans, launches, and supports its products.
In this role, you'll work with Product, Engineering, Customer Success, Sales, Marketing, and Support to coordinate product-related activities, maintain product documentation, improve internal processes, and help ensure teams have the information they need to support customers. You'll help create structure around product operations as the platform continues to grow.
The position is suited to someone who enjoys organizing information, improving processes, coordinating across teams, and supporting the day-to-day operation of a software product.
Responsibilities
Support the day-to-day operations of the Product team
Coordinate product launches and help ensure internal teams are prepared for new releases
Maintain product documentation, release notes, and internal knowledge resources
Help track product requests, feature feedback, and development priorities
Coordinate communication between Product, Engineering, Customer Success, Sales, and Marketing
Organize product planning materials, timelines, and project documentation
Monitor product usage, customer feedback, and operational metrics to identify improvement opportunities
Assist with product testing, release readiness, and launch checklists
Help improve product workflows, documentation, and operational processes
Prepare reports and presentations that support product planning and decision-making
Requirements
Experience in product operations, project coordination, business operations, product management, or a similar role
Strong organizational and project management skills
Excellent written and verbal communication skills
Ability to coordinate work across multiple teams and priorities
Attention to detail and ability to keep documentation accurate and up to date
Comfortable working with spreadsheets, documentation, and reporting tools
Ability to identify process improvements and help implement them
Interest in software products, SaaS, APIs, or technology platforms
Preferred Qualifications
Experience supporting Product or Engineering teams
Familiarity with product management tools such as Jira, Linear, Notion, or similar platforms
Experience writing release notes, internal documentation, or product communications
Understanding of software development and product release processes
Experience working in a startup or growing software company
Familiarity with telematics, mobility technology, fleet software, or APIs
What We Offer
Opportunity to help improve the operations behind a growing software platform
Collaboration with Product, Engineering, Sales, Marketing, Customer Success, and Support teams
Flexible, fast-paced work environment
Opportunity to grow with a developing technology company

Work arrangement
Yes