Live opening · Posted 6 days ago

Oracle Sales & Service Cloud

Helios Systems Asia · Pune Division, Maharashtra, India (On-site)

Linkedin No

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At a glance

The key details from the original listing.

Posted 6 days ago

CompanyHelios Systems Asia

LocationPune Division, Maharashtra, India (On-site)

Work modeNo

Source

ListedPosted 6 days ago

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About the role

Description supplied by the original job listing.

Redwood Implementation experience is a MUST -contractor is ok
We are looking for a skilled Oracle Sales Cloud and Service Cloud Consultant with 5-7 years of experience to implement, configure, and support Oracle Oracle Sales Cloud and service cloud solution sin Redwood.
Key Responsibilities
Implementation & Configuration: Lead end-to-end implementation lifecycle (requirements gathering, design, build, test, deploy) for Oracle Sales Cloud (CX Sales) and Oracle Service Cloud (B2B/B2C Service).
Redwood Experience Design: Re-architect and configure existing Oracle CX applications using the modern Oracle Redwood UX framework, Visual Builder Studio (VBS), and Express Studio.
Solution Architecture: Analyze business processes to design scalable, best-practice solutions spanning lead-to-opportunity management, service request management, knowledge bases, and omnichannel routing.
Integrations & Customizations: Design and support integrations between Oracle CX modules and external ERP, CRM, or third-party platforms using Oracle Integration Cloud (OIC) or REST/SOAP APIs.
Testing & Support: Lead User Acceptance Testing (UAT), address complex technical issues, and provide ongoing L2/L3 application maintenance and enhancement support.
Stakeholder Management: Collaborate with cross-functional business leads, functional team members, and client architects to translate complex requirements into technical specifications.

Work arrangement
No

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