Reservations Coordinator

Shanae’s Explores is seeking an organised and dependable Reservations Coordinator to provide professional support to clients throughout the reservation process.
Key Responsibilities:
Respond promptly and professionally to client enquiries.
Gather and verify client preferences and essential information.
Research and present suitable options using approved platforms.
Coordinate reservation details, confirmations and follow-ups.
Clearly explain payment deadlines, policies and important requirements.
Maintain accurate and confidential client records.
Provide friendly support before, during and after arrangements are completed.
Requirements:
Strong written and verbal communication skills.
Excellent organisation and attention to detail.
Reliable internet access and a smartphone or computer.
Ability to work independently and manage time effectively.
A positive, professional and customer-focused attitude.
Previous customer service, sales or administrative experience is helpful but not required.
Position Details:
Full-time and fully remote.
Flexible schedule.
Training and ongoing support are provided.
Applicants must be dependable, willing to learn and committed to delivering excellent client service.

Work arrangement
Yes